Author Topic: Assistance please - RSA64.dll - Win64:Bot-A[Trj] - Cannot remove virus  (Read 10570 times)

0 Members and 3 Guests are viewing this topic.

schwack

  • Guest
Hello,

This is my first post as a long time Avast user.  I have long been a supporter and fan of Avast for over 5 years, and it has never failed me, until now.

I have a new virus that keeps popping up every time I reboot and login.  I have been unable to get rid of it with Avast full and boot time scan, coupled with MBAM.
Operating system:  Windows 7, SP1.  I've read through some previous posts on here from people experiencing the same problem, and I am following the guidance previously provided up to this point:
I have downloaded and ran the Farbar Scan and Recovery Tool, and attached are the FRST.TXT, Addition.txt, and the Search.txt file based on a search of rsa64.dll. 
The Search did not return any results.  I can only assume this is because every time I log in the virus is detected, the file is quarantined.
Also attached is the mbam log, which also came back clean.

This may be completely unrelated to the virus, but I am unable to create other profiles on the operating system.  When I do, and the profile loads, it crashes and gives me an explorer.exe error.  Again, this could have nothing to do with it.  I'm primarily concerned with how to get rid of this virus.  Can someone please help?

Many thanks in advance


argus

  • Guest


1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Code: [Select]
Start
HKU\S-1-5-21-139485654-749325832-2014894534-1000\...\Run: [Oqics] - regsvr32.exe C:\Users\Tim\AppData\Local\Oqics\KoanBox.dll <===== ATTENTION
HKU\S-1-5-21-139485654-749325832-2014894534-1000\...\MountPoints2: {c4244e9f-b952-11e1-bb25-8c89a5c14714} - F:\SISetup.exe
HKU\S-1-5-21-139485654-749325832-2014894534-1000\...\MountPoints2: {f5d15c89-9e76-11e2-ad5f-8c89a5c14714} - F:\eTflash.exe
SearchScopes: HKLM-x32 - DefaultScope {1AA6DD69-6BAA-42E7-8C65-9F0CB60A709B} URL =
SearchScopes: HKCU - DefaultScope {1AA6DD69-6BAA-42E7-8C65-9F0CB60A709B} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3306061&CUI=UN18386346551155520&UM=2
SearchScopes: HKCU - {1AA6DD69-6BAA-42E7-8C65-9F0CB60A709B} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3306061&CUI=UN18386346551155520&UM=2
SearchScopes: HKCU - {300B388D-E8D1-4ACC-9A2E-4284699287D6} URL = http://search.findwide.com/serp?guid={42ECBAB5-39E3-46C8-A6D7-A8BDBB43079E}&action=default_search&serpv=22&k={searchTerms}
CHR HKLM-x32\...\Chrome\Extension: [kiplfnciaokpcennlkldkdaeaaomamof] - C:\Users\Tim\AppData\Local\Torch\Plugins\TorchPlugin.crx [2013-03-01]
R2 TorchCrashHandler; C:\Users\Tim\AppData\Local\Torch\Update\TorchCrashHandler.exe [1216520 2014-02-28] (TorchMedia Inc.)
2014-03-04 10:28 - 2014-01-01 20:33 - 00000000 ____D () C:\Users\Tim\AppData\Local\Torch
C:\Users\Tim\AppData\Local\Temp\Execute2App.exe
C:\Users\Tim\AppData\Local\Temp\msvcp90.dll
C:\Users\Tim\AppData\Local\Temp\msvcr90.dll
CHR HKLM-x32\...\Chrome\Extension: [lipgolpfajiadodbcbljdpmbmbdmfcil] - C:\Users\Tim\AppData\Local\CRE\lipgolpfajiadodbcbljdpmbmbdmfcil.crx [2014-01-02]
Torch (HKCU\...\Torch) (Version: 29.0.0.6058 - Torch Media, Inc) <==== ATTENTION
HKLM-x32\...\Run: [] - [X]
End
2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.


3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.

schwack

  • Guest
Thank you for responding so quickly.  The fixlog is attached.

argus

  • Guest
Ok, do you still have a problem?

schwack

  • Guest
Yes.
Attached is the screenshot of the message I receive after reboot and logging in.
FRST re-ran, FRST.TXT attached.
Please let me know how else I can help or what else I can provide.

Thank you so much for your assistance with this.

Tim

argus

  • Guest
You did not copy the entire script. Do the same with this script.

Code: [Select]
HKU\S-1-5-21-139485654-749325832-2014894534-1000\...\Run: [Oqics] - regsvr32.exe C:\Users\Tim\AppData\Local\Oqics\KoanBox.dll <===== ATTENTION

schwack

  • Guest
Created a new fixlist.txt with this code:
HKU\S-1-5-21-139485654-749325832-2014894534-1000\...\Run: [Oqics] - regsvr32.exe C:\Users\Tim\AppData\Local\Oqics\KoanBox.dll <===== ATTENTION

Saved to the desktop (same location as FRST) - reran FRST /fix.
Fixlog attached.  Rebooted, problem remains.  Error the same as previous screenshot.  Re-ran FRST, FRST.TXT attached.



argus

  • Guest
Please upload detected files on Virustotal.

https://www.virustotal.com/


schwack

  • Guest
I've done this and it provides an analysis, along with some other data.
What can I provide you with as a result of the virustotal scan?

Offline Secondmineboy

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 3645
Just Copy/paste the link from the adress bar here.
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10

argus

  • Guest
Re: Assistance please - RSA64.dll - Win64:Bot-A[Trj] - Cannot remove virus
« Reply #10 on: March 20, 2014, 07:43:15 PM »
Quote
What can I provide you with as a result of the virustotal scan?

Yes, please URL link.

schwack

  • Guest
Re: Assistance please - RSA64.dll - Win64:Bot-A[Trj] - Cannot remove virus
« Reply #11 on: March 20, 2014, 07:44:19 PM »
https://www.virustotal.com/en/file/51e580a54db96d38bf8d8a48f4839119ab05c2f2830442a86772b6e9fbdf624f/analysis/

Thank you so much Argus for helping me with this.  I hope we can find a solution.

argus

  • Guest
Re: Assistance please - RSA64.dll - Win64:Bot-A[Trj] - Cannot remove virus
« Reply #12 on: March 20, 2014, 07:59:33 PM »
Once again we shall use FRST for additional checks. Re-run FRST/FRST64 by double-clicking:
  • Type rsa64.dll into the Search: field in FRST then click the Search File(s) button.
  • FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.
  • Please attach it to your reply.

schwack

  • Guest
Re: Assistance please - RSA64.dll - Win64:Bot-A[Trj] - Cannot remove virus
« Reply #13 on: March 20, 2014, 08:03:28 PM »
Attached.  Please note:  I had to move the file out of quarantine to the desktop so I could submit it to virustotal.

argus

  • Guest
Re: Assistance please - RSA64.dll - Win64:Bot-A[Trj] - Cannot remove virus
« Reply #14 on: March 20, 2014, 08:14:00 PM »

Please download SystemLook from one of the links below and save it to your desktop.

http://jpshortstuff.247fixes.com/SystemLook.exe
http://images.malwareremoval.com/jpshortstuff/SystemLook.exe

Temporarily disable your antivirus and any antispyware real time protection before performing a scan.

    Double-click SystemLook.exe to run it.
    Copy the contents of the following codebox into the main textfield.

Code: [Select]
:filefind
rsa64.dll

    Click the Look button to start the scan.
    Note: The scan may take some time so please just let it do its work and be patient (or do something else unrelated to the computer).
    When finished, a notepad window will open with the results of the scan. Please post the log. The log can also be found on your desktop entitled SystemLook.txt