ok what im not getting just to clarify the matter in hand is the voice updates saying virus defs r up to date there not comeing through at any time of the day at all. ive used the reinstall tool and did fresh install but still that voice update don't come through. I have heered on the forum though there has been ongoing faults with the voice updates unless that's the problem. I am greatful 4 any feedback.
It is highly unlikely that a reinstall would change what is a problem in the program.
Do you happen to have the program settings set for Silent/Gaming mode (if so uncheck that option) ?
If not:
Are you getting any popups at the bottom right of the screen at all ?
If so:
Are any of those auto update notification popups ?
Or as is likely popups for ads/info, etc. ?
Note:
Currently there are ads/info piggybacked on to the auto update notification, if you get one of the ads/info popups then it is likely that you have also just received an auto update. Unfortunately this piggybacking screws up the auto update voice-over and you don't see an auto update notification.
