Author Topic: Auto Renewal  (Read 1970 times)

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odiaz1364

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Auto Renewal
« on: April 08, 2014, 08:31:50 PM »
i want to know how to disable the auto renewal option of my avast. i have looked everywhere and it seems that i cant find it.

Offline avast@@dvantage77.com

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Re: Auto Renewal
« Reply #1 on: April 08, 2014, 10:19:30 PM »
Great question!

Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"
Sincerely,
 
J.R. "AutoSandbox Guy" Guthrie

"At this point in time, the Internet should be regarded as an Enemy Weapons System!"

Offline essexboy

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Re: Auto Renewal
« Reply #2 on: April 08, 2014, 11:09:43 PM »
Go to this page (if you used digital river) https://store.avast.com/DRHM/store?Action=DisplayCustomerServiceOrderSearchPage&SiteID=avast&Locale=en_GB
There should be a link in the e-mail that provided the licence, probably at the bottom
Quote
Auto-Renewal Plan Terms

By completing your purchase, you have authorized Digital River to automatically renew your purchased license for successive renewal terms equal in length to your initial license term but no longer than 1 year, at the then-current renewal license price (plus applicable taxes) using your payment information provided for your initial purchase, until you cancel.


At least one email will be sent to you to remind you of each upcoming renewal. The Digital River Terms of Sale and Privacy Policy will apply to each renewal transaction. You also agree that Digital River may, upon notice to you, transfer your responsibility for the processing of renewals of your purchased license under the Auto-Renewal Plan to Avast Software a.s. (“Avast”), in which case Digital River will transfer your billing information to Avast or their payment processor, and Avast’s terms of sale and privacy policy provided to you in Avast’s reminder email will apply to each renewal transaction.

You may cancel your auto-renewal plan at any time by logging into the My Subscriptions portal (access information are included in this email or on the Customer Service Help page), selecting your product, and selecting the option to disable automatic renewal.


Once you have logged in you can change it there