Author Topic: Some files could not be scanned  (Read 2443 times)

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Offline nanajana

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Some files could not be scanned
« on: May 08, 2014, 06:02:52 PM »
What does it mean when I run a quick scan in AIS and the scanner says  "Some files could not be scanned"  and supplies a list of all the files.  Is this a concern that they can't be scanned or ?  The files pertain to flashplayer and are located in C:\users\janice\AppData\local\Temp\install_flashplayer. 

Can I delete these files or should I just let it go?

Cheers,
Janice
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Offline Para-Noid

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Re: Some files could not be scanned
« Reply #1 on: May 08, 2014, 06:16:14 PM »
This is the single most asked question on the forums.
See this https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/
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"Look before you leap!" Use online scanners before you click on any link.

Offline schmidthouse

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Re: Some files could not be scanned
« Reply #2 on: May 08, 2014, 06:18:31 PM »

Offline Pondus

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Re: Some files could not be scanned
« Reply #3 on: May 08, 2014, 06:24:38 PM »
Quote
C:\users\janice\AppData\local\Temp\install_flashplayer. 
since located in a temp folder .... you may remove them if they annoy you.    ;)

TFC cleaner.    http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/


experiencedsitemaker

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Re: Some files could not be scanned
« Reply #4 on: May 08, 2014, 10:37:16 PM »
I used to have that problem, but disabling and enabling the shields and uninstall/reinstall seemed to do the trick. Mine said that the "files were password protected" and had some green thingy in it. They were located in the Temp. Folder, so doing manually also will do the trick!

Offline Pondus

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Re: Some files could not be scanned
« Reply #5 on: May 08, 2014, 10:45:10 PM »
Quote
I used to have that problem......
it is not a problem..... it is normal to have some files that can not be scanned for whatever reason
it is just a scan error message and the reason why


Offline nanajana

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Re: Some files could not be scanned
« Reply #6 on: May 09, 2014, 11:25:24 PM »
This is the single most asked question on the forums.
See this https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/

No doubt!  I should have checked the forum for this but alas I didn't!

Quote
C:\users\janice\AppData\local\Temp\install_flashplayer. 
since located in a temp folder .... you may remove them if they annoy you.    ;)

TFC cleaner.    http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Yes they do annoy me no end.  I thank you for this and I ran TFC cleaner so its all good now.

Thanks everyone for your responses. 

Cheers,
Janice

I love this forum, with all its extremely knowledgeable personnel!