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Author Topic: taskbar icon frozen  (Read 3086 times)

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Offline ancientjohn

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taskbar icon frozen
« on: May 10, 2014, 09:14:35 PM »
I am running Avast version 214.9.0.2018 on Windows 7 (64 bit).
Earlier this week I renewed Avast.  Since that time the Avast taskbar icon is frozen.  It will not accept a mouse right click or a mouse double click.
All the other taskbar icons operate normally.
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Offline Asyn

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Re: taskbar icon frozen
« Reply #1 on: May 10, 2014, 09:17:35 PM »
- Which avast!..?? (Free/Pro/IS/Premier)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

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Re: taskbar icon frozen
« Reply #2 on: May 10, 2014, 09:26:03 PM »
See if a repair solves the problem.
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Offline ancientjohn

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Re: taskbar icon frozen
« Reply #3 on: May 10, 2014, 09:49:06 PM »
I am running Avast Pro.
I have run Avast for several years now.
No other security software installed.
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Offline Asyn

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Re: taskbar icon frozen
« Reply #4 on: May 10, 2014, 09:58:38 PM »
1. Download avast! Pro Antivirus: http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ancientjohn

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Re: taskbar icon frozen
« Reply #5 on: May 12, 2014, 08:30:22 PM »
Running the uninstall followed by a new install seems to have resolved the issue.
Thank you!
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Offline Asyn

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Re: taskbar icon frozen
« Reply #6 on: May 13, 2014, 05:04:17 AM »
You're welcome.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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