For over 6 months now I have been unable to do scans via the context menu on Windows 7 PC.
I am running avast 2014.9.0.2018 free antivirus.
When I right click to bring up the context menu on Windows 7 and then select the folder/file I want to scan avast brings up a blank window saying "avast! scan" and then a second window on the bottom right of the screen saying
? / Running with a progress bar.
The problem is that the scan never completes via the context menu. I can leave the scan running for over an hour and it will still only show a couple of percent completed.
If however I open the avast UI and go to the scan menu and then "Select a folder to scan" the scan on the same folder completes in seconds.
I have tried updating avast to the latest version and also going to the Windows control panel - selecting Uninstall a program then selecting avast and REPAIR and the problem persists.
Thanks for your help!