Hi Avast Team,
I would to refer to this issue, which happens with many other user's.
https://bugzilla.mozilla.org/show_bug.cgi?id=974038The main issue is that after using Firefox latest version on Windows XP SP3 (i know it is no more supported by M$, etc.) and with the latest version of Avast Free it occurs that I'm (and many others that i know) are unable to use the dialog box to upload or download from many websites, also after trying to press the upload/download button nothings appear. (tried to disable the Avast Online Security Add-On as well but no success, Firefox multiply time reset, new profile created, Windows new profile created but still no success)
After testing,
all Firefox above version 26.0 doesn't seem to have access to the file system on my computer.
- If i try to upload picture from certain websites, dialog (browse window) don't pop-up.
- If I select "Save Page As" from the menu in FireFox, nothing happens.
- If I go into options and specify "Download| Save files to" and click on "Browse", nothing happens.
- If I click on a file link (e.g. pdf, word) and I select "Save File", nothing happens.
- If I try "Export bookmarks to HTML", nothing happens.
- If I uninstall Avast, above issues are gone.
Also other users had report this issue !https://support.mozilla.org/fr/questions/986530https://support.mozilla.org/en-US/questions/986151http://forums.mozillazine.org/viewtopic.php?f=38&t=2801993https://support.mozilla.org/en-US/questions/986901Details:OS - Windows XP SP3 Pro x86
AV - Avast Free version 2014.9.0.2018
Avast Add on - Security Online 9.0.2018.95
Browser - Firefox; All above version 26.0 including FF Beta 30.0 and Aurora latest version
FireFox resetted - Issue still exist
FireFox new profile created - Issue still exist
FireFox boot without add-on - Issue still exist
Windows new profile created - Issue still exist
Thank you.
Edit:1. More details added.
2. Links added.