Author Topic: Why is my domain blacklisted/flagged as virus  (Read 3455 times)

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abhinavsinha001

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Why is my domain blacklisted/flagged as virus
« on: May 21, 2014, 01:37:02 PM »
Hi,

We are facing complaints from users regarding our organization's domain showads.pubmatic.com is flagged as virus by Avast.

Can we get more details around the reason.

Regards,
Abhinav

Offline Eddy

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Re: Why is my domain blacklisted/flagged as virus
« Reply #1 on: May 21, 2014, 01:45:30 PM »
Quote
It works! @ AdServer22018-(10.200.5.28)
No, it is not currently blocked.
It seems you have removed the content from the site before posting here.

abhinavsinha001

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Re: Why is my domain blacklisted/flagged as virus
« Reply #2 on: May 21, 2014, 03:32:05 PM »
Thanks Eddy for getting back.

Here are the calls which raised alerts:
Code: [Select]
http://showads.pubmatic.com/AdServer/AdServerServlet?pubId=45156&siteId=45269&adId=76242&kadwidth=250&kadheight=360&SAVersion=2&js=1&kdntuid=1&pageURL=http%3A%2F%2Fwww.happypancake.com%2FAdContent.aspx%3Fp%3D2%26fp%3DMyPage%26r%3D1880437&refurl=http%3A%2F%2Fwww.happypancake.com%2Fmin-sida%2F&inIframe=1&kadpageurl=http%3A%2F%2Fwww.happypancake.com%2F&operId=3&kltstamp=2014-5-20%2017%3A11%3A46&timezone=2&screenResolution=1920x1080&ranreq=0.2315642647445202&pmUniAdId=0&adVisibility=3&adPosition=420x1176
Code: [Select]
http://198.47.127.11/AdServer/AdServerServlet?pubId=45156&siteId=45269&adId=76242&kadwidth=250&kadheight=360&SAVersion=2&js=1&kdntuid=1&pageURL=http%3A%2F%2Fwww.happypancake.com%2FAdContent.aspx%3Fp%3D2%26fp%3DMyPage%26r%3D1880437&refurl=http%3A%2F%2Fwww.happypancake.com%2Fmin-sida%2F&inIframe=1&kadpageurl=http%3A%2F%2Fwww.happypancake.com%2F&operId=3&kltstamp=2014-5-20%2017%3A11%3A46&timezone=2&screenResolution=1920x1080&ranreq=0.2315642647445202&pmUniAdId=0&adVisibility=3&adPosition=420x1176
Attached the screenshot for the alert.

Offline Pondus

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Re: Why is my domain blacklisted/flagged as virus
« Reply #3 on: May 21, 2014, 03:58:37 PM »
URL:mal is not virus... It means URL or IP is on a blacklist for whatever reason


Offline Eddy

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Re: Why is my domain blacklisted/flagged as virus
« Reply #4 on: May 21, 2014, 04:18:44 PM »
As I said, the content from the site has been removed.
The site is NOT blocked.
You are providing obsolete information.

abhinavsinha001

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Re: Why is my domain blacklisted/flagged as virus
« Reply #5 on: May 21, 2014, 04:25:53 PM »
We are still getting alerts from Europe.

We do not host content ,hence nothing is removed. The ad content is served dynamically.

This is the details I get from avast  URL: h_198_47_127_11__AdServer__AdServerServlet
Infection: MAL

Offline Eddy

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Re: Why is my domain blacklisted/flagged as virus
« Reply #6 on: May 21, 2014, 04:53:04 PM »
So, you have a server/website without content?
That doesn't make any sense at all.

And for the third time:
The site is NOT blocked.
« Last Edit: May 21, 2014, 04:59:15 PM by Eddy »

Offline polonus

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Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!