I upgraded to Premium. Upon trying to go to the settings I am asked for my password. The password I used to set Avast up to begin with did not work, so I reset it. Now it won't accept my reset password. I was told by salesperson (tech support) that I could try to uninstall it. I tried that and it ask me for password, again will not accept new password. I don't want to be forced to buy tech support when this is the only problem I've ever had with Avast.