Author Topic: Windows warning that Avast antivirus won't start.  (Read 1779 times)

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Windows warning that Avast antivirus won't start.
« on: June 21, 2014, 02:18:59 PM »
I have been on the phone with Avast techs all day today, I explained the problem, and I agreed to pay for the Avast 365 tech program, near $200, I have had three techs work on this problem with them controlling my PC. They claimed my registry was badly corrupted on the first call, so they spent 2 to 3 hours "fixing" it. When turned over to me, same problem with Avast not starting. When I open Avast it says all is OK. The second tech started to get into it on-line, but I lost telephone contact. The third tech, spent much time doing what the first tech did. The problem is still there. By the way, I lost telephone contact a second time. When I call back, I get a different tech (3 of them now). There must be a way that they can call me back instead of me having to explain the problem all over again to the newest tech I call. By now I am starting to lose faith in the techs fixing the problem. Everything else seems to work except for Avast not starting according to Microsoft Windows. I finally uninstalled Avast, and installed the Windows 7 Anti-Virus program.  Guess what?  The problem cleared up.  I re-installed Avast after uninstalling Windows Anti-virus, and guess what?  The problem came back. I now have gone back to the Windows program.  Please, can somebody help me, and if not, refund my $195 and let me take it to a local repair shop?

Offline essexboy

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Re: Windows warning that Avast antivirus won't start.
« Reply #1 on: June 21, 2014, 03:12:03 PM »
Get your money back and we will try to fix it for free

Is it windows security centre telling you that Avast is not working or Avast itself

Offline bob3160

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Re: Windows warning that Avast antivirus won't start.
« Reply #2 on: June 21, 2014, 03:20:35 PM »
If it's the windows security center, this will help you fix it quickly and easily:
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