Author Topic: Avast Scan Frozen And Sheilds Automatically Turned Off!  (Read 1845 times)

0 Members and 1 Guest are viewing this topic.

Offline Zoroark

  • Newbie
  • *
  • Posts: 4
Avast Scan Frozen And Sheilds Automatically Turned Off!
« on: July 14, 2014, 08:10:43 PM »
So recently i had 175 rookkits on my computer (dont ask how) and they all 'Got cleared' from Avast. But now i tried to do a scan to check if all the virus's are off and it has been 'Scanning' the same file for nearly a day. I Cant stop the scan. if i restart my comp it automatically restarts the scan. Then my 3 Shields stopped working... i cant turn them back on either. i tried to repair the program. but there is no repair button in control panel. Only remove. And ive tried to update but it wont update either. What Do I Do?

HELP!

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31341
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Scan Frozen And Sheilds Automatically Turned Off!
« Reply #1 on: July 14, 2014, 08:15:16 PM »
There is a repair option.
Control panel > software > avast > change/remove > choose repair
« Last Edit: July 14, 2014, 08:22:30 PM by Eddy »

Offline Zoroark

  • Newbie
  • *
  • Posts: 4
Re: Avast Scan Frozen And Sheilds Automatically Turned Off!
« Reply #2 on: July 14, 2014, 08:17:19 PM »
It isn't there! Only Uninstall... And i dont want to uninstall it!

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31341
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Scan Frozen And Sheilds Automatically Turned Off!
« Reply #3 on: July 14, 2014, 08:22:46 PM »
Did you even click on the change or remove button ?

Offline Zoroark

  • Newbie
  • *
  • Posts: 4
Re: Avast Scan Frozen And Sheilds Automatically Turned Off!
« Reply #4 on: July 14, 2014, 08:25:08 PM »
I Went Control Panel > Programs And Features > Avast And then there is only an Uninstall/Change Button which just brings me to an uninstallation. Look at the Gyazo's. http://gyazo.com/265910e39b3d4c5b2f82aa7ab14b7dce
http://gyazo.com/d9ef44cd5cf87bce25d45fc5f3390188

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31341
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Scan Frozen And Sheilds Automatically Turned Off!
« Reply #5 on: July 14, 2014, 08:43:31 PM »
Look closely to the second picture.
It very clearly says REPAIR at the left.

Offline Zoroark

  • Newbie
  • *
  • Posts: 4
Re: Avast Scan Frozen And Sheilds Automatically Turned Off!
« Reply #6 on: July 14, 2014, 09:00:01 PM »
thanks didnt see that. Aha. repairing now. hopefully it will fix things.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31341
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Avast Scan Frozen And Sheilds Automatically Turned Off!
« Reply #7 on: July 14, 2014, 09:30:23 PM »
There is a reason why computers have a screen.
People should look at what it displays  ;)

After the repair, reboot and let us know how things are.