Hi everyone,
I've had something odd happen to me a couple of nights this week--I run a full scan of my hard drive, external harddrive, and a rootkin scan every night. It might be excessive, but I'm a PhD student, and last fall, I had a problem with malware that rendered me computer-less for a couple of weeks, so I'm not taking any chances.
I'm running Internet Security on Windows 7.
Last night (7/22), after the scan, "Threat found!" appeared. When I clicked the blue "Details" button, nothing happened. When I hit the report button, I got a message saying that the directory couldn't be found, and indeed, it doesn't seem to exist on the computer. If I click the link toward the bottom of the Avast! window for the scan history, the only notation from the recent scan is that some files could not be scanned. When I click on the "Detailed Report" link, the only tab that appears is the "Warnings" tab with the note that files couldn't be scanned because either an archive was password-protected or a file was a decompression bomb, but there is no note about a virus of any kind. (Most nights, these are the results I get.)
The only scan that states that a virus was found is from 7/2, and it is six versions of an HP-related file in various subfolders in my HP program folder (hpzscr01.exe). I looked the file up, and apparently, it's a legitimate file so I've thought that was a false positive. (Though I am not sure why there are multiple versions of it in different folders.)
I've also run Malwarebytes, TDSS Killer, and iObit Malware Fighter, and none of them has picked up anything. (Malwarebytes and iObit have caught things in the past.)
So, I have three questions at the moment that I hope someone(s) might have the answers to.
1. Where are the reports supposed to be filed?
2. Why might clicking on the "Details" button do nothing?
3. Since I run this same scan every night, why isn't this threat picked up every night?
Please let me know if there's more information that you might need (though it might take a day or two before I can get it).
Thanks for any help you can provide,
Leigh