Author Topic: Can't update the program or virus definitions "Error: cannot connect to server"  (Read 4031 times)

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  • Guest
I have been trying to update my virus definitions and/or program (at this point I'd really take either haha) but it keeps telling me it can't connect to the server and breaks off the download after about a minute of displaying that notice.

Anyone know what could be wrong?
Thanks!!!

Offline CraigB

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Possible server down maybe :-\ you could try an avast repair and see if it helps or try again in a few hours.

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  • Guest
Possible server down maybe :-\ you could try an avast repair and see if it helps or try again in a few hours.

I have been trying for a few days, maybe a week though, so I don't think that's it.
thanks anyway!

Offline CraigB

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Try the avast repair then and if it still doesn't work you might need to do a clean install.

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  • Guest
Try the avast repair then.

Gotta admit i don't know how..
Do you know of any good tuts/explanations?

Offline CraigB

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Click to uninstall avast then on the next screen choose repair, reboot once completed.

Offline Pondus

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picture nr#3 from bottom vill show you the repair button   http://www.avast.com/en-eu/faq.php?article=AVKB96#artTitle


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  • Guest
Thanks for the help, repair was succesful according to the installer but it's still not working... :(

Offline Pondus

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Try download the update from here   http://www.avast.com/download-update

Report back ......