Author Topic: virus or mallware help needed  (Read 1967 times)

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virus or mallware help needed
« on: September 16, 2014, 04:55:04 PM »
first i started here and i downloaded mallware program / then faber  scan tool and  aswMBR.exe i will attache the files can you help me what to dooo i have in google chrome also a extentoion i cant delete

Offline essexboy

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Re: virus or mallware help needed
« Reply #1 on: September 16, 2014, 05:03:04 PM »
What problems are you experiencing ?

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
HKLM\...99B7938DA9E4}\LocalServer32: [Default-wmiprvse]  <==== ATTENTION!
AppInit_DLLs: c:\docume~1\alluse~1\applic~1\browse~1\261125~1.80\{c16c1~1\browse~1.dll => c:\docume~1\alluse~1\applic~1\browse~1\261125~1.80\{c16c1~1\browse~1.dll File Not Found
AppInit_DLLs:  c:\docume~1\alluse~1\applic~1\wincert\win32c~1.dll => c:\docume~1\alluse~1\applic~1\wincert\win32c~1.dll File Not Found
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION 
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - DefaultScope {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL =
SearchScopes: HKCU - {171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} URL = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=crm&q={searchTerms}&locale=&apn_ptnrs=U3&apn_dtid=OSJ000YYNL&apn_uid=A6D09281-D7FE-41FB-8B0F-759C079A8EA2&apn_sauid=D8F08DDA-95CA-4580-B7CC-395777767CC1
Toolbar: HKCU - No Name - {EEE6C35B-6118-11DC-9C72-001320C79847} -  No File
FF Plugin HKCU: @www.flatcast.com/FlatViewer 5.2 -> C:\DOCUME~1\User\APPLIC~1\Mozilla\Plugins\NpFv530.dll (1 mal 1 Software GmbH)
FF Plugin ProgramFiles/Appdata: C:\Documents and Settings\User\Application Data\mozilla\plugins\NpFp530.dll (1 mal 1 Software GmbH)
FF Plugin ProgramFiles/Appdata: C:\Documents and Settings\User\Application Data\mozilla\plugins\NpFv530.dll (1 mal 1 Software GmbH)
FF HKLM\...\Firefox\Extensions: [SpecialSavings@SpecialSavings.com] - C:\Documents and Settings\User\Application Data\Mozilla\Extensions\SpecialSavings@SpecialSavings.com
F Extension: No Name - C:\Program Files\VideoPlayerV3\VideoPlayerV3beta1645\ff [Not Found]
FF Extension: No Name - C:\Program Files\MediaPlayerV1\MediaPlayerV1alpha715\ff [Not Found]
CHR HKLM\...\Chrome\Extension: [bfcpnihmbfoaeoakalclfalkdepgiaje] - C:\Documents and Settings\User\Application Data\SpecialSavings\SpecialSavings.crx []
CHR HKLM\...\Chrome\Extension: [cfcbmgbfdbijmjgjihagbomfbjfjmgon] - C:\Documents and Settings\User\Application Data\SpeedanAlysis\speedanalysis.crx [2013-02-14]
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

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Re: virus or mallware help needed
« Reply #2 on: September 16, 2014, 05:21:53 PM »
my computer is slow is opening sites i dont open and occacionaly is keeps hanging and i cant start then i have too open in safe mode  restore to erlier time and it works there are programs i dont download on my pc when i delete them they are still here

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Re: virus or mallware help needed
« Reply #3 on: September 16, 2014, 05:33:00 PM »
i downloaded program here is list what should i doo how to remove the extention in chrome see picture

Offline essexboy

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Re: virus or mallware help needed
« Reply #4 on: September 16, 2014, 07:20:41 PM »
Delete the blocktheads extension and then run AdwCleaner