Would I have a virus?

[REDACTED]

Avast! blocked a virus 7 times today.
(I share my computer)
The other person using it got a spam e-mail from someone they believed to be a friend (didn't check the address to tell, I did and it was spam), and they opened it. They got linked to a doctor's website about dieting and weight loss, and then left the PC away for upwards of ~6 hours. 7 blocked viruses were attempting to enter, according to the logs. I'm running a scan now, do I have a virus?

[Pondus]

to find out, follow instructions   https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes / Farbar Recovery Scan Tool / aswMBR logs

[REDACTED]

to find out, follow instructions   https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes / Farbar Recovery Scan Tool / aswMBR logs

Do I have to run full scans? They crash my computer.

[Pondus]

it is explained in instructions .... read it all several times before you start so you know what to do

[REDACTED]

it is explained in instructions .... read it all several times before you start so you know what to do

It said nothing about full scans.

[REDACTED]

First log, MBAM scan.

[REDACTED]

Will DL other things and follow up with more logs tomorrow.
Can you guys do anything with the MBAM logs?

[Pondus]

No...... we need Farbar Recovery Scan Tool logs first

[REDACTED]

No...... we need Farbar Recovery Scan Tool logs first

Alright. Will do!

[REDACTED]

Running Farbar.

[REDACTED]

Logs.

[REDACTED]

Chromes been crashing alot for the past few days, would that have anything to do with it?

[essexboy]

First thing to do is remove Norton

Go to control panel > Programmes and features
Uninstall the following programme :

Norton
Symantec

Then download to your desktop :

http://liveupdate.symantec.com/upgrade/NRnR/English/NRnR.exe

Run this programme

After the reboot

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

GroupPolicyUsers\S-1-5-21-4097291917-2600669319-952315789-1000\User: Group Policy restriction detected <======= ATTENTION
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.
  

[REDACTED]

First thing to do is remove Norton

Go to control panel > Programmes and features
Uninstall the following programme :

Norton
Symantec

Then download to your desktop :

http://liveupdate.symantec.com/upgrade/NRnR/English/NRnR.exe

Run this programme

After the reboot

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

GroupPolicyUsers\S-1-5-21-4097291917-2600669319-952315789-1000\User: Group Policy restriction detected <======= ATTENTION
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.
  

The Norton is paid for and I don't know any serial numbers/passcodes for it, so I couldn't get it things back if it got removed, and the others sharing the computer would likley get angry. Can I do anything else besides remove Norton?

[essexboy]

Yes remove Avast, you cannot have two AV's running on the same computer and expect no problems