Author Topic: Help me : URL:MAL infection : Avast keeps popping up on chrome  (Read 9246 times)

0 Members and 4 Guests are viewing this topic.

REDACTED

  • Guest
Help me : URL:MAL infection : Avast keeps popping up on chrome
« on: October 18, 2014, 05:32:57 PM »
HELP I've downloaded a file from the Internet (which I probably shouldn't) and now Avast keeps showing up every few seconds when im web-surfing on chrome. can someone help me remove this malware and return everything back to normal? please? :(

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76014
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #1 on: October 18, 2014, 05:33:55 PM »
Attach your basic logs. (MBAM, FRST and aswMBR..!!)
Instructions: https://forum.avast.com/index.php?topic=53253.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #2 on: October 18, 2014, 05:36:15 PM »
you mean attach them here?

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76014
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #3 on: October 18, 2014, 05:37:05 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #4 on: October 18, 2014, 05:37:39 PM »
okay please wait thank you

REDACTED

  • Guest
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #5 on: October 18, 2014, 06:41:02 PM »
Here you go. I didn't have an infected USB stick, nor I wasn't able to see my files/folders/start menu.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #6 on: October 18, 2014, 07:03:11 PM »
Let me know what problems you have after this

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
HKU\S-1-5-21-792511169-3516626604-724508821-1001\...\CurrentVersion\Windows: [Load] C:\WINDOWS\inf\Other.exe <===== ATTENTION 
BHO-x32: Adblock -> {EF5F59BA-B2AB-48D8-9747-54DF806C73B8} -> C:\Program Files (x86)\Secure Speed Dial\IE\ADBlock\IE\Adblock.dll No File
Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
Toolbar: HKCU - No Name - {EEE6C35B-6118-11DC-9C72-001320C79847} -  No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2014-10-13 16:10 - 2014-10-13 16:10 - 00000000 ____D () C:\sh4ldr
2014-10-13 16:10 - 2014-10-13 16:10 - 00000000 ____D () C:\Program Files\Enigma Software Group
2014-10-13 16:09 - 2014-10-13 16:37 - 00000000 ____D () C:\WINDOWS\ACF5FE1B377240688B872D2A6EFD0A05.TMP
2014-10-13 16:06 - 2014-10-13 16:06 - 00728960 _____ (Enigma Software Group USA, LLC.) C:\Users\DenzelT.MrTan\Downloads\SpyHunter-Installer.exe
2014-10-13 11:17 - 2014-10-13 11:17 - 00000000 ____D () C:\Users\HomeGroupUser$\AppData\Local\Google
2014-10-13 11:17 - 2014-10-13 11:17 - 00000000 ____D () C:\Users\HomeGroupUser$\AppData\Local\Comodo
2014-10-13 11:17 - 2014-10-13 11:17 - 00000000 ____D () C:\Users\Guest\AppData\Local\Google
2014-10-13 11:17 - 2014-10-13 11:17 - 00000000 ____D () C:\Users\Guest\AppData\Local\Comodo
2014-10-13 11:17 - 2014-10-13 11:17 - 00000000 ____D () C:\Users\DenzelT.MrTan\AppData\Local\Comodo
2014-10-13 11:17 - 2014-10-13 11:17 - 00000000 ____D () C:\Users\Administrator\AppData\Local\Google
2014-10-13 11:17 - 2014-10-13 11:17 - 00000000 ____D () C:\Users\Administrator\AppData\Local\Comodo
2014-09-18 23:05 - 2014-09-18 23:05 - 17253372 _____ () C:\Users\DenzelT.MrTan\Downloads\F42E.tmp
2014-09-18 23:03 - 2014-09-18 23:03 - 01407915 _____ () C:\Users\DenzelT.MrTan\Downloads\A3EC.tmp
C:\Users\DenzelT.MrTan\Lame_v3.99.3_for_Windows.exe
C:\Users\DenzelT.MrTan\vcredist_x64.exe
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
FINALLY

Download MCShield to your desktop and install
It will initially run a scan and show the result as a toaster by the system clock
Then in the control centre select scanner and tick unhide items on flash drives

Plug in the drive and McShield will start a scan

Then get the log which will be located under the logs tab on the main page

And post that

REDACTED

  • Guest
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #7 on: October 19, 2014, 08:23:52 AM »
here you go. :)

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #8 on: October 19, 2014, 11:47:05 AM »
How is the computer behaving now ?

  • Download RogueKiller  and save it on your desktop.
     
    NOTE: If using IE8 or better Smartscreen Filter will need to be disabled

  • Quit all programs
  • Start RogueKiller.exe.
  • Wait until Prescan has finished ... 
  •     Click on Scan
   
 
  • Wait for the end of the scan. 
  • The report has been created on the desktop. 
  • Click on the Delete button.
     
  • The report has been created on the desktop.
  • Next click on the ShortcutsFix   

  • The report has been created on the desktop.
Please attach:    All RKreport.txt text files located on your desktop.

REDACTED

  • Guest
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #9 on: October 19, 2014, 12:29:51 PM »
Excuse me but I do not have a "Fix Shortcuts" button that I can click on. My computer still has the reports that keep showing up every 30 seconds or so.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #10 on: October 19, 2014, 01:43:53 PM »
Could you run this small FRST fix please and then run a fresh FRST scan.  Also do you have a screenshot of the Avast alert

 CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CHR HKLM-x32\...\Chrome\Extension: [dhfcbmlocifngpbjdpgnkbjmgkadkjpp] - C:\Program Files (x86)\Industriya\privitize\1.8.21.6\privitize.crx [] 
C:\Program Files (x86)\Industriya
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

REDACTED

  • Guest
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #11 on: October 22, 2014, 04:30:07 AM »
For some reason when I press fix on FRST64, it doesn't respond. I've tried to reinstall it, but it just turns out the same.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #12 on: October 22, 2014, 01:16:04 PM »
Could you run a fresh FRST scan for me please and also take a screenshot of the Avast popup and attach that

REDACTED

  • Guest
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #13 on: October 22, 2014, 04:26:18 PM »
I used the second log you sent me, and it did work. I thought it stopped responding again, but after reopening then app, fixlog was created.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Help me : URL:MAL infection : Avast keeps popping up on chrome
« Reply #14 on: October 22, 2014, 04:31:57 PM »
Are you still getting the alerts and are they in chrome only ?