Author Topic: Firefox 33 crashes after exiting since update to Avast 2015  (Read 48161 times)

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Offline Gopher John

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Firefox 33 crashes after exiting since update to Avast 2015
« on: October 22, 2014, 09:32:41 PM »
Yesterday, I updated Avast Internet Security via AvastUI from Avast 9.0.2021 to Avast 2015 10.0.2206 on both my machines.  I had Avast Online Security installed but disabled in all profiles.  The crashing is consistent; close Firefox clicking the x at the top right of the program window, and a minute or so later Firefox crash reporter will come up.

I have uninstalled AOS on this Toshiba via the Uninstall procedure, waited a short while and then restarted the machine in the hope that this would fix the problem.  No such luck.  I haven't yet done a clean uninstall and then reinstalling, in case Avast Team might want any information from my installs.
« Last Edit: October 22, 2014, 09:36:16 PM by Gopher John »
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline RejZoR

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #1 on: October 22, 2014, 10:40:35 PM »
It's often happening with or without AOS. And the main thing i hate about it, ZERO entries in Event Viewer. Which sucks balls to debug. I usually find out instantly what was going on through Event Viewer, but not here. But since i was using FF 33 before and all was fine, after updating to Beta and RC builds, it was crashing.
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Offline abruptum

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #2 on: October 22, 2014, 10:58:45 PM »
Something is wrong with Firefox 33.I had that problem before I updated Avast to
the latest version.Also some bugs in Firefox are present in Windows XP, but not in Windows 7.
Soon there will be version 33.0.1 so I guess we will see if the culprit was Firefox.

Offline Gopher John

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #3 on: October 22, 2014, 11:19:50 PM »
abruptum,

Where did you get the information that Firefox 33.0.1 forthcoming and will be released soon?  I don't see any mention on Firefox forums.

Before yesterday's Avast 2015 update, the last Firefox crash I had was in March 2014.
« Last Edit: October 22, 2014, 11:22:11 PM by Gopher John »
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline Charyb

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #4 on: October 22, 2014, 11:23:16 PM »
I have Firefox 33 and have no crashes.


Try typing about:crashes into the address bar.

Offline abruptum

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Offline Gopher John

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #6 on: October 22, 2014, 11:37:32 PM »
I have Firefox 33 and have no crashes.


Try typing about:crashes into the address bar.

I have several listed there, most of them yesterday and today.  No extensions have updated during that time.  However, I started Firefox in Firefox Safe Mode and it did not crash on exit.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline Gopher John

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #7 on: October 22, 2014, 11:44:31 PM »
Firefox 33.0.1 RC1

http://www.softpedia.com/get/Internet/Browsers/Mozilla-Firefox-Final.shtml

I wonder where that file originated.  It is not listed on any of the Mozilla ftp sites, nor any other official Mozilla sites.  I wouldn't trust it.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline dougjp

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #8 on: October 22, 2014, 11:44:41 PM »
I'm averaging one submitted crash report per day since October 17. Before that I had 4 crashes in all of 2014.

Offline Charyb

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #9 on: October 22, 2014, 11:46:31 PM »
I'm averaging one submitted crash report per day since October 17. Before that I had 4 crashes in all of 2014.
So this has been happening with you even before the release of avast 2015?

Offline ahwphx

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #10 on: October 23, 2014, 12:04:51 AM »
Had the same problem after updating a windows 8.1 and 8 system. Solved by unchecking enable https setting under web shield setting.

Offline abruptum

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Offline Yaron10

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #12 on: October 23, 2014, 12:11:47 AM »
I've also experienced some crashes after updating to 2015 10.0.2206 and closing FF 33.

Win 7 32-bit.

Offline Gopher John

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Re: Firefox 33 crashes after exiting since update to Avast 2015
« Reply #13 on: October 23, 2014, 12:17:40 AM »
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline Yaron10

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