The products might be good, but after waiting on hold for 12 minutes only to be told by some half-asleep American guy that he can't help with an inquiry about renewal licensing; I'm wondering whether Avast have grown to the point of being inefficient.
I send inquiries through the web portal and get no reply - ever! - and then support tell me they can't support me.
If anyone from Avast reads this, how about contacting me to talk about the Mobile Security renewal you're hoping I agree to when it becomes due next week. This company has gone from great to mediocre at best in less than a year, and the handful of licenses that I hold about about to be replaced with a company that cares unless something changes quickly.
Buyer beware!
