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Author Topic: Avast deletes wrong file - ECG doesn´t work - very dangerous!!!  (Read 1661 times)

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Avast deletes wrong file - ECG doesn´t work - very dangerous!!!
« on: November 18, 2014, 10:43:45 AM »
Hello Avast!

Since two days, Avast kills our customer-installations of our ecg-software. That is very dangerous, may kill someone with heart-problems!!!

The wrong deleted file is BLPINT.DLL ! Can you say something about that?!?

We have to shut down the Avast-Scanner and install our software a second time on every workstation with Avast, that´s very annoying!

We think about to send you a bill...we have got over 1000 customers....
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Offline Staticguy

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Re: Avast deletes wrong file - ECG doesn´t work - very dangerous!!!
« Reply #1 on: November 18, 2014, 10:52:33 AM »
Report it as false positive by emailing to avast their address is virus at avast dot com. Put your subject heading as "False positive" without the quotes.
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Offline bob3160

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Re: Avast deletes wrong file - ECG doesn´t work - very dangerous!!!
« Reply #2 on: November 18, 2014, 01:48:47 PM »
Quote
We think about to send you a bill...we have got over 1000 customers....
Making threats solves nothing. Working with Avast to solve the problem does.
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