Brwser Cleanup. Extutil and Managera "remove all add-ons" Fails unexpected ???

[eric31]

Two browser add ons (no idea where they came from) reported as poor by avast .Wndows is not Running as I think it should .(updates not available Win7 PRo).Avast appears to try to clear the add ons but meats an unexpected error, presumably these addons are doing their worst.  any ideas?

[REDACTED]

Hi Eric. Welcome to Avast Forums.

I have an user in the Spanish forum with exactly the same issue. Obviously Avast BCU can not get rid of it, may be, because Managera is a hijacker and something else might be involved as well. My recomendation is to look for help in the Viruses and Worms forum.

Follow this guide: http://forum.avast.com/index.php?topic=53253.0

Open a new topic and attach ( Do not copy/paste ) logs for Malwarebytes', Farbar Recovery Scan Tool, and aswMBR.exe here:

http://forum.avast.com/index.php?board=4.0

Where an expert in the removal of malware will help you.

See this thread: https://forum.avast.com/index.php?topic=162322.0