Author Topic: GrimeFighters doesn't work  (Read 1940 times)

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Offline giovanni.riboni

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GrimeFighters doesn't work
« on: December 30, 2014, 12:13:47 PM »

Hi, I bought grimefighters few days ago.
I obtained the license and all this things but I can't use this software.
When I click on "Optimize My PC", GrimeFighters asks me to restart my computer but when It is switched off It shows me a black screen for about five hour.
I already asked on the email-support but anyone answer me

Offline schmidthouse

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Re: GrimeFighters doesn't work
« Reply #1 on: December 30, 2014, 05:56:14 PM »
You can submit a ticket, explain your issues in detail and request resolution/refund
Response/resolution can take 10-15 Business days.

Submit a ticket:        https://support.avast.com/Tickets/Submit
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Offline matthewtall

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Re: GrimeFighters doesn't work
« Reply #2 on: December 30, 2014, 11:45:56 PM »
A vast said I needed to optimize my pc, I ran grimefighter, it is now stuck in a continuous loop. Grimefighter reboots and then starts again. I have raised a ticket. But as yet no response, I will leave it until tomorrow as I only raised the ticket a couple of hours ago. Has anyonne else suffered the same problems?
If so, is the any easy way out?
Thanks
« Last Edit: December 30, 2014, 11:49:03 PM by matthewtall »