Author Topic: VPN Secureline trial worked fine, but purchased version does not install  (Read 1960 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Posted my ticket on Jan 8th and no response from support for the last 3 days. Is this normal?

Have repeated the purchase and installation process after a clean boot but the same problem persists. Have Windows 8.1 on Microsoft Surface Pro 3.

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 7124
  • When you think you know, Think Again
Re: VPN Secureline trial worked fine, but purchased version does not install
« Reply #1 on: January 12, 2015, 07:01:45 PM »
Unfortunately, Response is known to be slow.
Could be 7-10 business days for tickets and technical support for this tool.
***HP ENVY 15K LT W10 Pro 21H2 64Bit/250GB SSD/16GB Ram/ADU v.22.3b/VS/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 21H2 64Bit/1TB HD/8GB Ram/ADU v.22.3b/VS/SANDBOXIE/HotSpot Shield
 Avast Mobile Security (Android)
LAYERED SECURITY SOFTWARE