Author Topic: aswrvrt.sys Windows 7 64 bit System hang  (Read 4042 times)

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aswrvrt.sys Windows 7 64 bit System hang
« on: January 14, 2015, 07:53:38 PM »
Please help - Windows 7 64-bit computer hangs at the aswrvrt.sys -

I tried all of the other recoveries/repairs offered by the system.

Here is where I'm at now: On a working computer, I downloaded rufus, ran it and copied the windows 7 64 repair disk to usb along with FRST.  I then used the USB drive into the non-booting computer and have attached the resulting FRST.txt file for help.

thanks,
julie

Offline essexboy

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #1 on: January 14, 2015, 08:40:41 PM »
Initially I will do a registry backup.  After the fix has run could you run startup repair at least twice

Download the attached fixlist.txt to the same location as FRST
Start FRST as before and press Fix
Once it has completed then restart 

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #2 on: January 14, 2015, 08:59:08 PM »
Wow - you are pretty awesome. Thank you for your speedy reply. I'm overwhelmed with gratitude.

I copied the file to my usb that contains FRST. plugged usb back to non-booting computer. Ran FRST, clicked FIX. Saw the message that the fixlog.txt was saved or downloaded. Ran startup repair twice with USB still in non-booting computer.  Removed usb and put back in working computer.

Attached is Fixlog.txt that was result.

(I have a strong tendency to get distracted, so i am including all of my actions in case there is an user error as i go through this process)

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #3 on: January 14, 2015, 09:03:28 PM »
OK this one will totally disable Avast I do not believe it to be the cause but worth checking

If the reboot fails could you let me know which file it stops at

Download the attached fixlist.txt to the same location as FRST
Start FRST as before and press Fix
Once it has completed then restart 

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #4 on: January 14, 2015, 09:41:04 PM »
Argh, it looks like you are correct. It now stops at CLASSPNP.SYS

Do you have any recommendations?

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #5 on: January 14, 2015, 10:24:39 PM »
Do you have the windows 7 disc ?

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #6 on: January 14, 2015, 10:27:48 PM »
Yes - I have the Windows 7 Professional Boot and Restore disc that came with the computer.

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #7 on: January 14, 2015, 10:37:53 PM »
OK for XP read windows 7 :)

1. To start the Recovery Console directly from the Windows XP CD you would do the following:
  • Insert the Windows XP cd in your computer.
  • Restart your computer so you are booting off of the CD.
  • When the Welcome to Setup screen appears, press the R button on your keyboard to start the Recovery Console.
  • The Recovery Console will start and ask you which Windows  installation you would like to log on to. If you have multiple Windows  installations, it will list each one, and you would enter the number  associated with the installation you would like to work on and press  enter. If you have just one Windows installation, type 1 and press  enter.
  • It will then prompt you for the Administrator's password. If there is  no password, simply press enter. Otherwise type in the password and  then press enter.
  • If you entered the correct password you will now be presented with a  C:\Windows> prompt and you can start using the Recovery  Console.
2. Type map and press enter.
It will give you the drive letters.
Note down the letter of you CD-ROM.
If it is a letter other than E you should replace the letter  E with your CD drive letter when applying the expand command  later on if the command is needed to be applied.

Type following commmands, pressing Enter after each one.
  • ren c:\windows\system32\drivers\atapi.sys atapi.old
    (It will returns to the prompt again without notification)
  • copy c:\windows\servicepackfiles\i386\atapi.sys c:\windows\system32\drivers
    (If you get a notification "1 file(s) copied" you don't need to do the  next expand command and go to exit command. But if you get  notification that the file doesn't exist proceed with expand  command)
  • expand e:\I386\atapi.sy_ c:\windows\system32\drivers
    (You should be notified that the file expanded)
  • exit
You may remove the CD or let Windows boot normally.


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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #8 on: January 15, 2015, 01:18:19 AM »
awesome! after 3 days of not booting, i'm now looking at my desktop. 

thank you so much!

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #9 on: January 15, 2015, 03:44:22 PM »
Glad to hear, it appears to have been a windows file at fault.  You will need to re-install Avast as I have broken it

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Re: aswrvrt.sys Windows 7 64 bit System hang
« Reply #10 on: June 21, 2015, 03:49:49 PM »
Hello, I am sorry I have the same problem but I cannot access my computer directory so can you tell me what I should do ?

Thank you so much.