Author Topic: Remote control for Huawei Honor 6  (Read 3418 times)

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Offline Agnel

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Remote control for Huawei Honor 6
« on: January 22, 2015, 05:18:00 PM »
I got premium licence for anti-theft...
Please advice, as remote control not working. I entered into my profile on Avast website, and one time i was able to turn on/off Siren remotely, but nothing else. It sais, "we are unable to connet to your device.
I have tried with wi-fi and 3G and 4G ...
i don't want to root the phone as i will lose the warranty, (right?... and i don't think , avast will pay for fixing, in case it is need be fixed)
So i have payed for something i can't trust? ...

Thank's in advance,

Lara

Offline Eddy

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Re: Remote control for Huawei Honor 6
« Reply #1 on: January 22, 2015, 06:26:28 PM »
If you want to make full use of anti theft, you need to root the phone.

http://files.avast.com/files/documentation/mobile-security-user-guide-en-v2-4-updated.pdf

Offline Agnel

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Re: Remote control for Huawei Honor 6
« Reply #2 on: January 22, 2015, 07:49:55 PM »
That's fine :-/ So, i will loose all the warranty rooting my phone however i have already payed for the application.
I have tried also the SMS ...  even that won't work. Why the avast forget to mention this "small" problem, before purchasing?

So, basically nothing gonna work without root?
« Last Edit: January 22, 2015, 07:51:46 PM by Agnel »

Offline Eddy

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Re: Remote control for Huawei Honor 6
« Reply #3 on: January 22, 2015, 07:50:56 PM »
avast has the option "check connection" on the phone.
Run that 2 or 3 times and let us know the result.

Offline Agnel

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Re: Remote control for Huawei Honor 6
« Reply #4 on: January 22, 2015, 08:22:02 PM »
I did it, it's just requested mobile data enable... I did it - again. (same game i play for hours)
So, mobile data on, wifi off.
I asked my friend to install the app, and send me LOST sms. Nothing happened.
So , why i payed for? :(

Any other idea?

Offline Eddy

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Re: Remote control for Huawei Honor 6
« Reply #5 on: January 22, 2015, 08:43:55 PM »
Did you read the manual?

Offline Agnel

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Re: Remote control for Huawei Honor 6
« Reply #6 on: January 22, 2015, 08:45:52 PM »
I got the manual...  thanks :)

Am i the only one with this issue?

Offline Agnel

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Re: Remote control for Huawei Honor 6
« Reply #7 on: January 22, 2015, 09:38:14 PM »
So, i read thru the manual anti-theft part ... and it doesn't tell me any news. I did exactly the same things, in settings.

So , theoritically, no need rooted phone for LOST SMS option... it has to work without that, am i right? So, it doesn't.

It describes all these fantastic features but none of them works. It makes me sad, as i want to belive i can have some chance to protect my phone in case it would be stolen. :-S

Offline Eddy

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Re: Remote control for Huawei Honor 6
« Reply #8 on: January 22, 2015, 09:54:56 PM »
If you run the connection test, what does it say?

Offline svehlak

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Re: Remote control for Huawei Honor 6
« Reply #9 on: January 30, 2015, 01:15:43 PM »
Huawei has different style for handling apps. Please assure that antitheft is turned on in settings/ protected apps and networked apps.