Author Topic: Avast Mobile Premium Licence Activation Issue  (Read 1271 times)

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Offline orkun

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Avast Mobile Premium Licence Activation Issue
« on: January 09, 2015, 11:15:09 AM »
I purchased Avast Mobile Premium but when I open application and click to Go Premium > Upgrade to Premium, I'm getting error;
"Your Google Account credentials are invalid. Please fix this issue before retrying."
I created ticket for refund request but anybody didn't help me (still waiting since 5 days). I called call center for refund, he told me wait until answer ticket.
When I look to my.avast.com, there is no licence in here, but I received mail licence details.
Please help me.

Order ID: 15845922542
Product SKU: RMP-00-001-12-MR
e-Mail: orkungenel@gmail.com

Offline Eddy

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Re: Avast Mobile Premium Licence Activation Issue
« Reply #1 on: January 09, 2015, 12:42:05 PM »
Setup your Google account correctly.
https://my.avast.com

Offline sotoskip

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Re: Avast Mobile Premium Licence Activation Issue
« Reply #2 on: January 30, 2015, 01:57:56 PM »
Setup your Google account correctly.
https://my.avast.com

I'm facing the same issue right now...
What do you mean "correctly"?

Offline svehlak

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Re: Avast Mobile Premium Licence Activation Issue
« Reply #3 on: February 17, 2015, 02:34:36 PM »
You can go to the my.avast.com, hit settings, Google Account and Reconfigure.