Starting off I am aware I am an idiot. Not only for messing up my phone but posting this in the wrong forum,hopefully you can help me here! We have come on holiday to Japan, I thought it would be a good idea to use a Japanese sim for much cheaper calls and data while away. I forgot about the avast on my phone, it locked me out and set off the alarm. I put back my UK sim only to realise I have no idea what the pin is, I have tried several options and no luck. I have tried resetting my PIN on the website but the phone will not connect to the network so it is not getting the updated settings and new pin. I can't mark my phone as found as the website doesn't recognise it as lost (guessing that this is network related). I am completely stuck and desperate to be able to sort my phone. I accept the money spent on the Japanese sim may have been wasted but I would like to have my phone back.
Any help VERY greatfully recieved.
