Author Topic: I believe my svchost.exe is infected badly.  (Read 2649 times)

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I believe my svchost.exe is infected badly.
« on: March 05, 2015, 04:12:30 PM »
I have called avast support and they want a £120 engineer fee, I just can't afford that does anyone have a cheaper method besides just reseting all the files and reinstalling Windows, Thanks in Advance!
Matt

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Re: I believe my svchost.exe is infected badly.
« Reply #1 on: March 05, 2015, 04:14:05 PM »
Attachment of the error

Offline essexboy

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Re: I believe my svchost.exe is infected badly.
« Reply #2 on: March 05, 2015, 04:56:11 PM »
How about 5 minutes of your time at no charge :)

Please download Farbar Recovery Scan Tool and save it to your Desktop.
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select  additions at the bottom
  • Press Scan button.

  • It will produce a log called FRST.txt in the same directory the tool is run from. 
  • Please attach both logs generated.

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Re: I believe my svchost.exe is infected badly.
« Reply #3 on: March 05, 2015, 05:00:19 PM »
scanning now

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Re: I believe my svchost.exe is infected badly.
« Reply #4 on: March 05, 2015, 05:02:29 PM »
Both Files

Offline essexboy

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Re: I believe my svchost.exe is infected badly.
« Reply #5 on: March 05, 2015, 05:06:06 PM »
Let me know if this stops it :)

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

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Re: I believe my svchost.exe is infected badly.
« Reply #6 on: March 05, 2015, 05:28:40 PM »
Didn't come up with the error when I started comp! Seems to have maybe fixed it!

Offline essexboy

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Re: I believe my svchost.exe is infected badly.
« Reply #7 on: March 05, 2015, 05:29:56 PM »
Yup easy peasy :)

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select  Remove Java Runtime.  Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme  ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

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Re: I believe my svchost.exe is infected badly.
« Reply #8 on: March 05, 2015, 06:06:03 PM »
Thank you so much, is there anything I can do for you?

Offline essexboy

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Re: I believe my svchost.exe is infected badly.
« Reply #9 on: March 05, 2015, 07:06:23 PM »
Nope, as long as you are happy :)