Evo-gen [susp] Threat Detected; Error Acess is Denied (5) -- Logs attached

[REDACTED]

I would like some help with this, please.

I ran Malwarebytes, and it found some PUPs, but Avast was still giving me the threat alert, so I came here and read the instructions for posting.  I then followed the procedure.  I ran Malwarebytes again, and I have included the last log.

I will attach the following files:

• The second MBAM log
• FRST text file
• Addtion text file
• The asMBR text file

[REDACTED]

Just in case this helps, I am attaching the screenshot of the original scan result, and the log for the first time I ran MBAM.

[essexboy]

Are you experiencing any problems ?

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
BHO: No Name -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} ->  No File
BHO-x32: No Name -> {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} ->  No File
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
Toolbar: HKU\S-1-5-21-2927707756-911088857-3535136921-1004 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
CHR Extension: (No Name) - C:\Users\jrh\AppData\Local\Google\Chrome\User Data\Default\Extensions\pdnfnkhpgegpcingjbfihlkjeighnddk [2014-07-25]
R2 NATService; C:\Program Files (x86)\NAT Service\natsvc.exe [487536 2010-10-14] (interhouse Co.,Ltd)
2015-02-11 08:58 - 2013-02-20 04:07 - 00174470 _____ () C:\Windows\SysWOW64\~.tmp
C:\Program Files (x86)\NAT Service
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.
  

[REDACTED]

Thank you so much for the quick reply -- I really appreciate it.

I am not experiencing any problems at all.  I just want to see a clean scan from Avast, or to have it verified that it is nothing to worry about.

I have attached the two log files you requested.

[essexboy]

Could you confirm the alerts have now ceased

[REDACTED]

I just ran another scan, and Avast gave be a threat detected alert, but it was able to deal with it.  Screenshot attached.

I will run another scan, but it looks like you helped me clear this up.  Thank you so much!

[REDACTED]

Last scan came up clean -- Thanks again, essexboy. 

[essexboy]

The detection was the file we quarantined

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select  Remove Java Runtime.  Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave: