Error Updating

[djkms1]

I get a red box in the bottom right hand corner and when i click on it this is the error I get when trying to do a auto update:

Information about current update:
Total time: 22 s

- Vps: Updated
  (previous version: 0536-5, updated version: 0540-8)

Server: download16.avast.com (70.84.132.26)
Downloaded files: 9 (55.50 KB)
Download time: 2 s

[Lisandro]

I get when trying to do a auto update

The error is strange because it updates and simultaneously says that it's failed 

When do you get it? At logon time (just after logon) or in the middle of your work (a normal auto-update run)?

[DavidR]

The server connection could have terminated/disconnected early for some unknown reason but it would appear to have completed the VPS update. Check the about avast! (right click the avast icon in the system tray) and see if the VPS version matches the above.

[djkms1]

i get the error at logon

The server connection could have terminated/disconnected early for some unknown reason but it would appear to have completed the VPS update. Check the about avast! (right click the avast icon in the system tray) and see if the VPS version matches the above.

File Version: 0536-5

[DavidR]

Looks like you will need to do a Manual Update as the latest version (0540-8) hasn't taken (right click the avast icon in the system tray), Updating, iAVS Update.

If that completes successfully check and see what the about avast says.
If the problem still exists, try a repair of avast. Add Remove programs, avast! Anti-Virus, Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

[MrBabis]

I think that you need to run update of program. You got one old version but new virus database that cannot be used by old program version.

[djkms1]

Looks like you will need to do a Manual Update as the latest version (0540-8) hasn't taken (right click the avast icon in the system tray), Updating, iAVS Update.

If that completes successfully check and see what the about avast says.
If the problem still exists, try a repair of avast. Add Remove programs, avast! Anti-Virus, Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.

That worked, Kinda, My database is now updated but upon reboot i get the red popup again, here is what it says:

Information about current update:
Total time: 24 s


Server: download24.avast.com (67.15.196.21)
Downloaded files: 3 (0.03 KB)
Download time: 1 s

[DavidR]

Why did you reboot, a VPS update shouldn't require a reboot?

Check in the "C:\Program Files\Alwil Software\Avast4\Setup folder for a file called reboot.txt if there delete it (I think that is the correct folder but you can do a search of the Avast4 and sub folders in explorer for the file).
Then do an avast repair as above.


@ MrBabis
There is no where that 'djkms1' has stated what program version he is using, so I don't know where you have got that from.

Based on his stated VPS of 0536-5, it was about 4 weeks old at that time the program version would have been 4.6.691 released in July so it should be up to date otherwise the auto update would have done a program update, which includes VPS updates.

Version 4.6.691
July 9, 2005

[djkms1]

Why did you reboot, a VPS update shouldn't require a reboot?

Check in the "C:\Program Files\Alwil Software\Avast4\Setup folder for a file called reboot.txt if there delete it (I think that is the correct folder but you can do a search of the Avast4 and sub folders in explorer for the file).
Then do an avast repair as above.


@ MrBabis
There is no where that 'djkms1' has stated what program version he is using, so I don't know where you have got that from.

Based on his stated VPS of 0536-5, it was about 4 weeks old at that time the program version would have been 4.6.691 released in July so it should be up to date otherwise the auto update would have done a program update, which includes VPS updates.

Version 4.6.691
July 9, 2005

No Reboot.txt file
The reason that I rebooted was because that is when i get the error message, Im going to repair again and see if I still get the error....

[djkms1]

yep, same error after reboot, this was happening before so this is the 2nd install of the program that I did... could it have something to do with being on a wireless laptop maybe, or something that I disabled in the services menu???
Information about current update:
Total time: 25 s


Server: download13.avast.com (67.19.162.146)
Downloaded files: 3 (0.03 KB)
Download time: 1 s

here is my error log:

10/9/2005   4:28:12 PM   1128896892   SYSTEM   232   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\program files\ati technologies\ati control panel\atfenuxx.hlp failed, 0000A474. 
10/9/2005   5:07:19 PM   1128899239   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\program files\ati technologies\ati control panel\atfenuxx.hlp failed, 0000A474. 
10/9/2005   5:07:56 PM   1128899276   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Program Files\LEAD Technologies, Inc\LEADTOOLS ePrint IV\bin\glyphdata.bin failed, 0000A474. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\PROGRAM FILES\MOZILLA FIREFOX\GREPREFS\ALL.JS failed, 0000A474. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\PROGRAM FILES\MOZILLA FIREFOX\DEFAULTS\PREF\FIREFOX.JS failed, 0000A474. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\DEFAULTS\PREFERENCES\FORECASTFOX.JS failed, 0000A474. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{D4DD63FA-01E4-46A7-B6B1-EDAB7D6AD389}\DEFAULTS\PREFERENCES\DOWNBARCONFIG.JS failed, 0000A474. 
10/9/2005   5:08:15 PM   1128899295   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{73A6FE31-595D-460B-A920-FCC0F8843232}\COMPONENTS\NOSCRIPTSERVICE.JS failed, 0000A474. 
10/9/2005   5:08:15 PM   1128899295   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\PREFS.JS failed, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\NSFORECASTFOX.JS failed, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\PROGRAM FILES\MOZILLA FIREFOX\COMPONENTS\NSUPDATESERVICE.JS failed, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFPING.JS failed, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFPROFILES.JS failed, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFRESOLVER.JS failed, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFDISK.JS failed, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\prefs-1.js failed, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\prefs.js failed, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffError.js failed, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffParser.js failed, 0000A474. 
10/9/2005   5:08:20 PM   1128899300   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffIconManager.js failed, 0000A474. 
10/9/2005   5:08:20 PM   1128899300   SYSTEM   236   AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffIconPack.js failed, 0000A474.

[djkms1]

and my warning log:

10/9/2005   2:05:18 PM   1128888318   SYSTEM   428   Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005. 
10/9/2005   2:05:42 PM   1128888342   SYSTEM   428   Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005. 
10/9/2005   2:05:42 PM   1128888342   SYSTEM   428   An error has occured while attempting to update. Please check the logs. 
10/9/2005   3:10:33 PM   1128892233   Administrator   2212   Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005. 
10/9/2005   4:23:42 PM   1128896622   Administrator   2408   Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005. 
10/9/2005   4:23:55 PM   1128896635   Administrator   2408   Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005. 
10/9/2005   4:28:12 PM   1128896892   SYSTEM   232   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\program files\ati technologies\ati control panel\atfenuxx.hlp (C:\program files\ati technologies\ati control panel\atfenuxx.hlp) returning error, 0000A474. 
10/9/2005   4:28:50 PM   1128896930   SYSTEM   232   Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005. 
10/9/2005   4:28:52 PM   1128896932   SYSTEM   232   An error has occured while attempting to update. Please check the logs. 
10/9/2005   4:30:02 PM   1128897002   Administrator   3536   Function setifaceUpdatePackages() has failed. Return code is 0x2000000A, dwRes is 2000000A. 
10/9/2005   5:07:19 PM   1128899239   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\program files\ati technologies\ati control panel\atfenuxx.hlp (C:\program files\ati technologies\ati control panel\atfenuxx.hlp) returning error, 0000A474. 
10/9/2005   5:07:56 PM   1128899276   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Program Files\LEAD Technologies, Inc\LEADTOOLS ePrint IV\bin\glyphdata.bin (C:\Program Files\LEAD Technologies, Inc\LEADTOOLS ePrint IV\bin\glyphdata.bin) returning error, 0000A474. 
10/9/2005   5:07:59 PM   1128899279   SYSTEM   236   Function setifaceUpdatePackages() has failed. Return code is 0xC0000005, dwRes is C0000005. 
10/9/2005   5:08:02 PM   1128899282   SYSTEM   236   An error has occured while attempting to update. Please check the logs. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\PROGRAM FILES\MOZILLA FIREFOX\GREPREFS\ALL.JS (C:\PROGRAM FILES\MOZILLA FIREFOX\GREPREFS\ALL.JS) returning error, 0000A474. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\PROGRAM FILES\MOZILLA FIREFOX\DEFAULTS\PREF\FIREFOX.JS (C:\PROGRAM FILES\MOZILLA FIREFOX\DEFAULTS\PREF\FIREFOX.JS) returning error, 0000A474. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\DEFAULTS\PREFERENCES\FORECASTFOX.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\DEFAULTS\PREFERENCES\FORECASTFOX.JS)

[djkms1]

returning error, 0000A474. 
10/9/2005   5:08:14 PM   1128899294   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{D4DD63FA-01E4-46A7-B6B1-EDAB7D6AD389}\DEFAULTS\PREFERENCES\DOWNBARCONFIG.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{D4DD63FA-01E4-46A7-B6B1-EDAB7D6AD389}\DEFAULTS\PREFERENCES\DOWNBARCONFIG.JS) returning error, 0000A474. 
10/9/2005   5:08:15 PM   1128899295   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{73A6FE31-595D-460B-A920-FCC0F8843232}\COMPONENTS\NOSCRIPTSERVICE.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{73A6FE31-595D-460B-A920-FCC0F8843232}\COMPONENTS\NOSCRIPTSERVICE.JS) returning error, 0000A474. 
10/9/2005   5:08:15 PM   1128899295   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\PREFS.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\PREFS.JS) returning error, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\NSFORECASTFOX.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\NSFORECASTFOX.JS) returning error, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\PROGRAM FILES\MOZILLA FIREFOX\COMPONENTS\NSUPDATESERVICE.JS (C:\PROGRAM FILES\MOZILLA FIREFOX\COMPONENTS\NSUPDATESERVICE.JS) returning error, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFPING.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFPING.JS) returning error, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFPROFILES.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFPROFILES.JS) returning error, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFRESOLVER.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFRESOLVER.JS) returning error, 0000A474. 
10/9/2005   5:08:16 PM   1128899296   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFDISK.JS (C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\TDUYJYCR.DEFAULT\EXTENSIONS\{0538E3E3-7E9B-4D49-8831-A227C80A7AD3}\COMPONENTS\FFDISK.JS) returning error, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\prefs-1.js (C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\prefs-1.js) returning error, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\prefs.js (C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\prefs.js) returning error, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffError.js (C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffError.js) returning error, 0000A474. 
10/9/2005   5:08:19 PM   1128899299   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffParser.js (C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffParser.js) returning error, 0000A474. 
10/9/2005   5:08:20 PM   1128899300   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffIconManager.js (C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffIconManager.js) returning error, 0000A474. 
10/9/2005   5:08:20 PM   1128899300   SYSTEM   236   AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffIconPack.js (C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\tduyjycr.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}\components\ffIconPack.js) returning error, 0000A474. 

[DavidR]

I doubt that being on a wireless laptop has much to do with it unless you use wireless to connect to another PC to connect to the internet (ICS)?

What happens after you click repair, I can't understand why you are rebooting?
Are you getting any instruction to reboot after the repair?
I assume that it completes successfully?

Much of what appears in the log file is of little use to the user and is more useful to one of the developers. Clear the log so that only the relevant data is there after the error you are getting.

When you say you have installed twice, did you reboot after the uninstall (this is advisable to ensure it is removed) before installing again?

You could also try the Avast Uninstall Utility, find it here, run it after the add remove programs just to be sure and reboot and install.

[djkms1]

I reboot because that is when i get the error, so I reboot to see if it is fixed

Yes it says repair is successful....
Also I did reboot upon Uninstall...

[DavidR]

You didn't say how you connect:

I doubt that being on a wireless laptop has much to do with it unless you use wireless to connect to another PC to connect to the internet (ICS)?

I'm a little baffled now, does your internet connection load/connect immediately on start-up/after boot?

If so that may possibly be the cause if for some reason the avast program isn't ready or busy so the connection failed error is the result.

In the avast4.ini file ("C:\Program Files\Alwil Software\Avast4\DATA\avast4.ini") you can delay this check for updates. This is just a text file so you can edit it using your favourite text editor, make a copy first and save it in a different folder.

In the [InetWD] section if the line 'AlwaysConnectedWaitSeconds=60' isn't there add it or if so increase the value to say 60.

[InetWD]
AlwaysConnectedWaitSeconds=60