Author Topic: Avast blocks my online bank site!  (Read 4809 times)

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Offline wisher2

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Avast blocks my online bank site!
« on: March 25, 2015, 10:25:24 PM »
You can see the error on the screen, which is uploaded as an attachment.

mbank is a polish online-bank. When I type in web browser: www.mbank.pl and while it loads, avast throws information, that this site is marked as phishing. On the screen You can see, that the site has valid everything SSL certyficate. Where is the problem?

Offline Pondus

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Re: Avast blocks my online bank site!
« Reply #1 on: March 25, 2015, 10:29:47 PM »
at the bottom of the popup is a  trust this domain  button

you can report false positives here  https://support.avast.com  >  avast virus lab



VirusTotal
https://www.virustotal.com/en/url/1ecc0e9d296b8f51b00c6f2cf3c131d958559ab7a86b0f56244fd5d45949db18/analysis/1427318774/
« Last Edit: March 25, 2015, 10:32:05 PM by Pondus »

Offline wisher2

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Re: Avast blocks my online bank site!
« Reply #2 on: March 25, 2015, 10:35:21 PM »
Thanks. I will try.

Offline lakrsrool

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Re: Avast blocks my online bank site!
« Reply #3 on: March 25, 2015, 10:53:58 PM »
Until Avast clears the site and removes it from the Virus signature data base you could always exclude the web site (that is if it imperative that you can access the site in a timely manner).  That said, I noticed that it is not a secure web site (I looked for an alternate secure web site for this bank which may have actually currently worked with Avast but I could not find any).
Processor: i3 2.53 GHz 4 GIG RAM, OS: WIN 7, Connection: High Speed, Virus/Malware Protection: Avast-2015, SpywareBlaster, Windows Firewall & Defender. Email: Outlook 2010 w/ POP Peeper Email Notifiers.

Offline HonzaZ

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Re: Avast blocks my online bank site!
« Reply #4 on: March 26, 2015, 10:15:31 AM »
Hi,
This was a false positive and was fixed yesterday. Hopefully you have no more issues :-)!

Offline wisher2

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Re: Avast blocks my online bank site!
« Reply #5 on: March 26, 2015, 02:38:54 PM »
Hi,
This was a false positive and was fixed yesterday. Hopefully you have no more issues :-)!

Thank you very much! :)

Offline miszczsd

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Re: Avast blocks my online bank site!
« Reply #6 on: March 11, 2016, 05:48:16 PM »
The same situation, please fix it !
mbank.pl is official website of mBank !!!!

Offline Eddy

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Re: Avast blocks my online bank site!
« Reply #7 on: March 11, 2016, 05:55:33 PM »
avast does currently not block the site.
It can be you need to update the vps or clear the avast cache.

Offline miszczsd

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Re: Avast blocks my online bank site!
« Reply #8 on: March 11, 2016, 06:47:04 PM »
Check the screen http://prntscr.com/adzfbi
At this moment mbank.pl is recognise as phising site in avast toolbar on chrome
« Last Edit: March 11, 2016, 08:51:42 PM by miszczsd »

Online DavidR

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Re: Avast blocks my online bank site!
« Reply #9 on: March 11, 2016, 07:35:25 PM »
Check the screen http://prntscr.com/adzfbi
At this moment is recognise as phising site in avast toolbar on chrome

I get the blocking using firefox, but differs from Chrome in my popups/information.

The first obscures the site and overlays the Warning - but it gives you the option to Trust this domain - but you have to be 100% confident before you do that.

Expanding the Avast Online Security (AOS) addon doesn't initially give much information, but the Learn More screen helps - whilst it does mention phishing detected, it also gives clear on malware and also a 'Positive community rating.' This I would say probably comes from other avast users that have rated this site as good.

This should give you a little more confidence in allowing it, but at the very leas you should report it as a possible FP as mentioned earlier.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.6.2420 (build 20.6.5495.561) UI-1.0.541/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline miszczsd

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Re: Avast blocks my online bank site!
« Reply #10 on: March 11, 2016, 08:49:55 PM »
Quote
This should give you a little more confidence in allowing it, but at the very leas you should report it as a possible FP as mentioned earlier.

This is false positive, I reported to Avast.

Offline mchain

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Re: Avast blocks my online bank site!
« Reply #11 on: March 11, 2016, 10:22:48 PM »
Just checked no alert.  Seems fixed.
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Online DavidR

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Re: Avast blocks my online bank site!
« Reply #12 on: March 11, 2016, 11:08:52 PM »
Just checked no alert.  Seems fixed.

Yes no Warning about Phishing.

And no report of phishing on the avast add-on Learn More screen.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.6.2420 (build 20.6.5495.561) UI-1.0.541/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro