If you have 8.1 then MS states that it is not compatible. Have you tried running the drivers in Vista compatibility mode
I know that it was a complicated process, but the tech help at Avast Total Protection did accomplish it for me. Here is a copy of what I wrote in post #2:
---"My problem is that it is a complicated job to get it back installed. When I got this new computer, the tech guy at Avast first told me that it may not be possible to install it, but that he would give it a try. Before I bought my new Dell, I asked them if my old Dell Printer could be used with it and they said "Yes" and I told the Avast guy what they had told me. He worked hard on it, but got it accomplished".---
Also, no I haven't tried it in Vista Mode, I really don't know how to go about it.
I do appreciate all the help, but I'm probably just going to go with a new one that should be more compatible as well as easier to install.
But want to voice once again, that everything was fine, till I downloaded the Upgrade to my "Paid" Avast Virus Protection and because Avast knocked it off, I felt like they should had help me to put it back on, but they refused.