Author Topic: unable to scan  (Read 2243 times)

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unc417

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unable to scan
« on: October 23, 2005, 06:29:22 PM »
when doing a complete scan i get many errors saying it cant scan a file because the zip is password protected or corrupt. is there any way around this, or is there anything to worry about?  thanks

Offline Eddy

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Re: unable to scan
« Reply #1 on: October 23, 2005, 06:31:04 PM »
This perfectly normal as has been explaind dozens of times here.
Please use the search option before asking.

Offline DavidR

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Re: unable to scan
« Reply #2 on: October 23, 2005, 08:38:02 PM »
Many programs (usually security based ones) password protect their files for legitimate reasons such as AdAware and Spybot Search & Destroy, there are others (and avast doesn't know the password or have any way of using it even if it did know it).

When you run scans with the above programs and you delete harmful entries that they detect, a copy is kept (in quarantine/restore/backup) in case you need to reverse what you did. These are usually password protected , you should do some housekeeping and delete old backup/recovery/quarantine entries (older than two weeks or so), this will reduce the numbers of files that can't be scanned.

By examining 1) the reason given by avast! for not being able to scan the files, 2) the location of the files, you can get an idea of what program they relate to.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.
« Last Edit: October 23, 2005, 08:40:59 PM by DavidR »
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