Driver / aswRvrt.sys

[REDACTED]

Hello

I've been having start up and latency issues with my computer starting 2 weeks ago. 

I'm running both Avast Premier and Malware Bytes. Initially the scans quarantined 1 or 2 files but start up issues have continued off and on since then.

Yesterday it took 2 hours trying various methods to boot the computer. It was fined for about 3 hours and then started to stall getting worse and worse until I shut it down.

I started the commuter in Safe Mode this morning and it stalled on Windows/System/32/Drivers/aswRvrt.sys for 2-3 minutes and then continue to boot.

Scans with Avast and Malware Bytes found 0 infected files.

In advance Thank you for the help

John

 
 

[Rednose]

Hi john, welcome to the forum

So if I understand you right, you are able to boot the computer in normal mode, or safe mode with networking ?

Look at this tutorial https://forum.avast.com/index.php?topic=53253.0
Scroll down to "Farbar Recovery Scan Tool" and follow the directions for that tool only.
Attach both FRST.tx and Additions.txt logs in your next reply.

I will notify an expert to help you.

EDIT : According to expert Essexboy this sounds like a hardware problem though.

Greetz, Red.

[REDACTED]

Hi Red

Oh Oh.......I'm thinking a bad SSD is going to be worse than a virus.  If not a virus the next thing I'll be learning to do is scanning a SSD for errors.

The FRST & Addition logs are attached.


Best
John

[essexboy]

Error: (05/06/2015 09:21:04 AM) (Source: Microsoft-Windows-HAL) (EventID: 12) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Is the system still under warranty ?   As I can see no sign of malware but the error log has a few similar to this

[REDACTED]

Hi

Looks like there is a bug with the Samsung 840EVO SSD.  There was a new firmware release in April 2015 that I'll try to update the drive with.

http://www.anandtech.com/show/8617/samsung-releases-firmware-update-to-fix-the-ssd-840-evo-read-performance-bug

Your help is very much appreciated!

Best
John

[essexboy]

Let us know if it fixes it