Author Topic: Is it possible to reset my password?  (Read 1716 times)

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  • Guest
Is it possible to reset my password?
« on: May 21, 2015, 06:43:36 PM »
I just signed up for Avast Mobile Premium.  Sweet!

And from there, my troubles started.

I tried to create a new Avast! account (the one I'm logged in as now), and this seemed to work fine.  My password was similar to:

TfH$z7q9R$&x&RE

There weren't any validation problems, and it seemed to save successfully.  I can log in with the password on the website just fine.

However, on my Android, I get:  "The e-mail or password you have entered is incorrect."


I've manually entered it, and I've also copy/pasted from an email.  Neither works.


I'd like to try resetting my password to a smaller, simpler one.  However, I can't find any password reset page anywhere on here!

Please help!

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  • Guest
Re: Is it possible to reset my password?
« Reply #1 on: May 22, 2015, 08:10:26 PM »
...
I'd like to try resetting my password to a smaller, simpler one.  However, I can't find any password reset page anywhere on here!

Please help!

my.avast.com -> upper right corner