Author Topic: After uninstalling Avast, browsers do not work.  (Read 4783 times)

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After uninstalling Avast, browsers do not work.
« on: May 22, 2015, 06:29:32 PM »
After uninstalling Avast, browsers do not work. The network works, update drivers, programs, ping works, but browsers do not function. So that browsers work, I need to disable and then enable the network driver. I did all the procedures suggested by Avast, but does not work. My network driver is: Killer E2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20). Browsers are Mozilla and Internet Explorer. Can anyone help me?

Offline CraigB

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Re: After uninstalling Avast, browsers do not work.
« Reply #1 on: May 22, 2015, 06:34:48 PM »
Did you use the avastclear tool followed by a reboot when completed? if not I'd suggest you do.

Another thing I should point out is that running the Eusing registry cleaner may have corrupted your system :-\
« Last Edit: May 22, 2015, 06:37:53 PM by CraigB »

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Re: After uninstalling Avast, browsers do not work.
« Reply #2 on: May 22, 2015, 06:41:41 PM »
I did everything that Avast suggested. I did everything the computer world suggested. I repeated it several times. Nothing solves. My PC connects to the network, pings, but not surfing the net. I need to disable and after enabling the network driver to function. I'm already going crazy with it.

Offline Pondus

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Re: After uninstalling Avast, browsers do not work.
« Reply #3 on: May 22, 2015, 06:45:05 PM »
See here   https://forum.avast.com/index.php?topic=53253.0
Scroll down to Farbar Recovery Scan Tool  (second picture) run as instructed and attach the two diagnostic logs in your next reply here



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Re: After uninstalling Avast, browsers do not work.
« Reply #4 on: May 22, 2015, 06:48:46 PM »
Ok. Thanks.

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Re: After uninstalling Avast, browsers do not work.
« Reply #5 on: May 22, 2015, 06:55:41 PM »
Here are.

Offline Pondus

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Re: After uninstalling Avast, browsers do not work.
« Reply #6 on: May 22, 2015, 06:57:04 PM »
Now you wait for a log expert to arrive   :)

Offline essexboy

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Re: After uninstalling Avast, browsers do not work.
« Reply #7 on: May 22, 2015, 07:00:37 PM »
Try this

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig]  <===== ATTENTION
FF Extension: Avast Online Security - C:\Users\Jocafe\AppData\Roaming\Mozilla\Firefox\Profiles\mt06qjx1.default\Extensions\wrc@avast.com.xpi [2015-05-22]
2015-05-18 19:23 - 2015-05-18 19:23 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieUserList
2015-05-18 19:23 - 2015-05-18 19:23 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieSiteList
2015-05-18 19:23 - 2015-05-18 19:23 - 00000000 __SHD () C:\Users\Administrator\AppData\Local\EmieBrowserModeList
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that


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Re: After uninstalling Avast, browsers do not work.
« Reply #8 on: May 22, 2015, 07:15:03 PM »
Sorry, here is the log in English.
http://www.filedropper.com/fixlogtranslated
« Last Edit: May 22, 2015, 09:43:44 PM by jocapiu »

Offline essexboy

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Re: After uninstalling Avast, browsers do not work.
« Reply #9 on: May 22, 2015, 07:17:03 PM »
What problems if any are you experiencing now with the browsers... What errors do you get if any

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Re: After uninstalling Avast, browsers do not work.
« Reply #10 on: May 22, 2015, 07:24:47 PM »
After running its "Fixlist" the PC restarted. I tested the "ping" and it worked, but the browsers have not worked. Needed again disable and enable the network driver. This problem is a "hell"

Offline essexboy

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Re: After uninstalling Avast, browsers do not work.
« Reply #11 on: May 22, 2015, 07:29:29 PM »
Was this free Avast or AIS ?

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Re: After uninstalling Avast, browsers do not work.
« Reply #12 on: May 22, 2015, 07:34:18 PM »
See license. I had an idea now. Will install the "OPERA" and see if it works.
« Last Edit: May 22, 2015, 09:28:46 PM by igor »

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Re: After uninstalling Avast, browsers do not work.
« Reply #13 on: May 22, 2015, 07:46:08 PM »
The "OPERA" did not work too. The "OPERA" did not work well. Perhaps the problem might be in the windows registry.

Offline mchain

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Re: After uninstalling Avast, browsers do not work.
« Reply #14 on: May 22, 2015, 08:08:31 PM »
If you could say you've run a registry cleaner prior to your issues (you don't say you did or what vendor) might help track down your problems.  Could be a necessary Windows registry entry is gone (forever).
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801