Malicious URLS (bestdrivestar.com etc)

[REDACTED]

A lot of people seem to have had this infection and I've been exhausted trying to clean it myself, so I thought I'd come to ask the experts, because I just can't anymore.

Please find all the relevant logs attached.

Thank you so much in advance.

[essexboy]

Let me know if this stops it

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
AppInit_DLLs-x32: c:\progra~3\{291cc~1\1170~1.1\feto.dll => "c:\progra~3\{291cc~1\1170~1.1\feto.dll" File not found
Toolbar: HKU\S-1-5-21-1368636407-3246550607-2827547958-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Toolbar: HKU\S-1-5-21-1368636407-3246550607-2827547958-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
2015-05-05 00:47 - 2015-05-08 14:08 - 00000000 ____D () C:\ProgramData\{291CC1DF-799E-1059-C818-60DB189AB355}
2015-05-22 00:55 - 2014-04-01 20:33 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
Task: {5C1C0B30-3D70-41BA-948C-BEC4FBFF9AB1} - System32\Tasks\IORRT => C:\IORRT\IORRT.bat [2014-03-06] ()
Task: {6681083D-BC9F-419F-845B-E9873D581396} - System32\Tasks\Hybrid => C:\IORRT\IORRT.bat [2014-03-06] ()
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

[REDACTED]

No alerts or anything so far, thank you so much!

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix
Select the options as shown



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select  Remove Java Runtime.  Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

[REDACTED]

Hi,

I'm having the same problem (URL: Mal and URL: Mal2).

I did the tests that TonyMask did to advance

I try a 2 or 3 anti spyware and malware but the problem persists

If someone could help I'll be greatful

[essexboy]

Let me know how the computer is after this

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 

CreateRestorePoint:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
BHO: FineDealSooft -> {385D44A9-1147-460D-97EF-EEB00E7A232C} -> C:\Program Files (x86)\FineDealSooft\k3vNfZW3pVBJQY.x64.dll [2015-05-28] ()
BHO: savingitoyoou -> {8B721CF9-6CA3-4158-A8B7-96A39C0D6960} ->  No File
StartMenuInternet: IEXPLORE.EXE - C:\Program Files\Internet Explorer\iexplore.exe http://www.qvo6.com/?utm_source=b&utm_medium=ild&from=ild&uid=ST3000DM001-9YN166_Z1F13RF8XXXXZ1F13RF8&ts=1373725916
FF user.js: detected! => C:\Users\Trincado\AppData\Roaming\Mozilla\Firefox\Profiles\7dk5ony6.default\user.js [2015-05-30]
CHR HKLM-x32\...\Chrome\Extension: [bicnnkjibmphdeigoodpjlcklcnaobdj] - C:\Program Files (x86)\TornTV.com\torntv10.crx [Not Found]
CHR HKLM-x32\...\Chrome\Extension: [mdebcffgnijbblbinknkbefciofebcda] - C:\Users\Trincado\AppData\Local\CRE\mdebcffgnijbblbinknkbefciofebcda.crx [Not Found]
2015-05-28 20:16 - 2015-05-28 20:16 - 00000000 ____D () C:\Program Files (x86)\GreatSaving
2015-05-28 19:56 - 2015-05-31 00:22 - 00000000 ____D () C:\Program Files (x86)\savingitoyoou
2015-05-28 19:56 - 2015-05-29 20:25 - 00000000 ____D () C:\Program Files (x86)\FineDealSooft
2015-05-28 19:56 - 2015-05-28 20:36 - 00000000 ____D () C:\Users\Todos os Usuários\4561265672006486765
2015-05-28 19:56 - 2015-05-28 20:36 - 00000000 ____D () C:\ProgramData\4561265672006486765
2015-05-28 15:36 - 2015-05-28 15:36 - 00000079 _____ () C:\Program Files (x86)\prefs.js
2015-05-08 21:33 - 2015-05-08 21:33 - 00003054 _____ () C:\Windows\System32\Tasks\{9EB83A53-0536-4DE4-BD55-EE5BEBE8FFC5}
2015-05-07 19:37 - 2015-05-07 19:37 - 00003272 _____ () C:\Windows\System32\Tasks\Optimizer Pro Schedule
2015-05-07 19:31 - 2015-05-31 08:42 - 00000000 ____D () C:\Users\Todos os Usuários\{dfabad70-7a25-2293-dfab-bad707a2b5c1}
2015-05-07 19:31 - 2015-05-31 08:42 - 00000000 ____D () C:\ProgramData\{dfabad70-7a25-2293-dfab-bad707a2b5c1}
2015-05-07 19:31 - 2015-05-31 08:42 - 00000000 ____D () C:\Program Files (x86)\Optimizer Pro 3.89
2015-05-07 19:31 - 2015-05-14 19:04 - 00000000 ____D () C:\Users\Trincado\AppData\Roaming\4C4C4544-1431037904-4710-8054-CAC04F355731
2015-05-07 19:31 - 2015-05-07 20:38 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro v3.2
2015-05-06 20:03 - 2015-05-14 19:04 - 00000000 ____D () C:\Users\Trincado\AppData\Roaming\4C4C4544-1430953386-4710-8054-CAC04F355731
2015-05-04 16:54 - 2015-05-04 16:54 - 00000000 ____D () C:\Users\Trincado\AppData\Local\{3FB814B4-2C02-42A4-9B43-4149152BF993}
2015-05-01 19:45 - 2015-05-01 19:45 - 00000000 ____D () C:\Users\Trincado\AppData\Local\{1064AB41-F375-4116-9738-58639A6D4FFA}
2015-05-31 08:42 - 2015-04-05 13:56 - 00000000 ____D () C:\Program Files (x86)\XTab
2015-05-31 00:22 - 2015-04-05 13:55 - 00000000 ____D () C:\Users\Trincado\AppData\Roaming\4C4C4544-1428252923-4710-8054-CAC04F355731
2015-05-21 19:12 - 2013-01-12 23:42 - 00000000 ____D () C:\Program Files (x86)\Conduit
Task: {5F846AB1-0CB7-465D-A20C-B9E4829A6F3A} - System32\Tasks\DealPlyUpdate => C:\Program Files (x86)\DealPly\DealPlyUpdate.exe <==== ATTENTION
Task: {AC6A063E-6B74-42C8-BE77-B786106C9A7E} - System32\Tasks\Optimizer Pro Schedule => C:\Program Files (x86)\Optimizer Pro 3.89\OptProLauncher.exe <==== ATTENTION
Task: {B68F4F5B-BBEB-490B-804A-27E0E5352885} - \DealPly No Task File <==== ATTENTION
Task: {C57DD511-4A87-4C27-B718-2D373A3EC49B} - System32\Tasks\Desk 365 RunAsStdUser => C:\Program Files (x86)\Desk 365\desk365.exe <==== ATTENTION
C:\Program Files (x86)\FineDealSooft
C:\Program Files (x86)\TornTV.com
C:\Program Files (x86)\DealPly
C:\Program Files (x86)\Desk 365
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S0].txt as well.
  

[REDACTED]

Thanks Essex,

I was receiving 2 different allerts, one has gone (URL: Mal2)

here the adwcleaner log

[essexboy]

Are you still getting alerts then ?

[REDACTED]

Hi Essex,

I'm getting alerts yet.

But before the fixit I was getting 2 (URL: Mal and URL: Mal2) , now I getting only one (URL: Mal).
 

[essexboy]

Could you screenshot the alert popup please

[REDACTED]

The second alert come back

[essexboy]

It looks as though Chrome is infected

Re-install Chrome

1. If you have bookmarks, let's save them by exporting them - Export Bookmarks
2. Then I need you to go Google Sync and sign into your account
3. Scroll down until you see the "Stop and Clear" button and click on the button. At the prompt click on "Ok"
4. Now we need to uninstall chrome using control panel .
Note: When asked about user data or settings you must remove this also so please check the box.
5. Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
6. Import your bookmarks back into Chrome
7. Sign back in to your Chrome browser so that your bookmarks sync with your online account.

[REDACTED]

Until now It's worked.
 

If the alert come back I'll come back too.

My very thanks Essexboy.

is there anything I can do for you?

[essexboy]

Just tidy up I think


Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:


Remove tools

Download and run Delfix
Select the options as shown



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select  Remove Java Runtime.  Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave: