I've been trying for a few weeks to access my Windows 8.1 Temp folder to perform a regular cleaning of the folder, but have not been able to access it.
When clicking on the folder, I get "You don't currently have permission to access this folder. Click continue to permanently get access to this folder." followed by "You have been denied permission to access this folder. To gain access to this folder you will need to use the security tab (link to security tab)."
When changing Advanced Security, I get the "Error Applying Security", "An error occurred while applying security information to: C\Windows\Tempo\_avast_ Failed to enumerate objects in the container. Access is denied."
I am only able to access the folder in Safe Mode. After clearing the folder and rebooting, the issue reappears.
I have tried the following without positive results (possibly not a complete list):
- Use an admin account - I have Admin access and can perform the same task on other computers.
- Run as Administrator - No effect.
- Scan HD and run sfc /scannow
CBS.log indicated STATUS_RM_NOT_ACTIVE errors however I'm not experiencing BSOD
- ntblog.txt Boot Log indicated dxkrnl.sys would not load however I'm not experiencing any update problems
- Cleaned Registry using multiple utilities
- Checked various forums including TechNet but haven't found the exact same problem.
The computer itself has been 100% malware free for over a year.
Any advice is appreciated!