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Author Topic: I'm not sure if this is a virus or malware etc, but I keep getting an error.  (Read 11147 times)

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I'm not sure if this is a virus or malware etc, but I keep getting an error.
« on: June 10, 2015, 04:05:35 PM »
I'm not sure if this is malware but, i get an error saying:

'The Windows Security Center service can't be started.'

The main reason I'm asking is because of how good the response was when i used these forums last time.

Thanks a lot,
Lee Mitchell
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Offline Eddy

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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #1 on: June 10, 2015, 04:07:19 PM »
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Offline TwinHeadedEagle

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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #2 on: June 10, 2015, 04:09:08 PM »
Awaiting reports.
« Last Edit: June 10, 2015, 04:25:38 PM by TwinHeadedEagle »
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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #3 on: June 10, 2015, 04:53:13 PM »
Here are the files you asked for.
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Offline TwinHeadedEagle

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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #4 on: June 10, 2015, 05:51:42 PM »
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on icon and select Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
Code: [Select]
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.



Fix with ESET Services Repair

Please download Services Repair by ESET and save it to your desktop.

  • Right-click on icon and select Run as Administrator to start the tool.
  • If security notifications appear, click Continue or Run.
  • Accept the prompt about restoring services.
  • Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.
  • A log will be saved in the CCSupport folder the tool created on your desktop.

Please include that logfile in your next reply.
« Last Edit: June 10, 2015, 05:59:39 PM by TwinHeadedEagle »
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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #5 on: June 10, 2015, 05:58:20 PM »
Just doing these now, thanks.

Will post the files in a new post.
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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #6 on: June 10, 2015, 06:21:14 PM »
Here are the necessary files.
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Offline TwinHeadedEagle

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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #7 on: June 10, 2015, 06:53:51 PM »
We need to run one more Zoek fix:

Fix with ZOEK

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on icon and select Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
Code: [Select]
createsrpoint;
chrdefaults;
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
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  • Guest
Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #8 on: June 10, 2015, 07:15:01 PM »
This is the file I got from that.
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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #9 on: June 11, 2015, 08:37:42 PM »

I have posted the file.
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Offline TwinHeadedEagle

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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #10 on: June 11, 2015, 10:23:06 PM »
How is your PC behaving now?
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  • Guest
Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #11 on: June 12, 2015, 12:23:42 AM »
It still says the same error as before.
Is there anything else I need to do?

It says error 1068.

Thanks
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Offline Eddy

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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #12 on: June 12, 2015, 01:00:15 AM »
In Security Centre's Properties in Services there is a Dependency tab.
Make sure each service on that tab is started.

Also:
go to start ->services.msc->check that  these services 'Remote Procedure Call (RPC)' and 'Windows Management Instrumentation' are set to automatic and start them then start "security center service"
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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #13 on: June 12, 2015, 01:05:57 AM »
Done that but now I have a new error. It says Error 1079. The account specified for this service is different from the account specified for other services running the same service.
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Offline Eddy

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Re: I'm not sure if this is a virus or malware etc, but I keep getting an error.
« Reply #14 on: June 12, 2015, 01:08:43 AM »
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