Author Topic: Installed Avast to replace MSE on XP Now PC hangs - freezes on startup  (Read 1218 times)

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Offline MrToad

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Recent version of Avast [4/15]; Uninstalled MSE before installing Avast. There was a trial running with malwarebytes...not sure if that  implies real time protection.
On startup this  XP-SP3 laptop doesn't  BSOD...just so sluggish I can't start task manager.
I can start in safe  mode  without problem.
The laptop belongs to my 88 year old step mother so a new operating system is too steep a learning curve.
Avast has reeked havok on other PC's I have...an XP and  a Win7...but it works fine on others so I stick with it...but I'm open to using avast-clear to ditch it if a suitable replacement  is out there...reviews indicate all of them have  problems.
Thanks for any help/advice you care to provide.

Offline Pondus

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see instructions here  https://forum.avast.com/index.php?topic=53253.0
scroll down to second picture  Farbar Recovery Scan Tool ... run as instructed and attach the two diagnostic logs