Author Topic: Avast Problems  (Read 5445 times)

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Offline Eddy

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Re: Avast Problems
« Reply #15 on: July 01, 2015, 09:23:23 PM »
No, FRST.exe is a file.
Search for it and place fixlist.txt in the same folder as Essexboy told you to do.
After that, run FRST.exe and click on the "fix" button.

Offline bookergrey

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Re: Avast Problems
« Reply #16 on: July 01, 2015, 10:51:14 PM »
got through everything.  did the disc check i believe it said everything ok, rebooted computer seems to have worked.  will let you know if problems arise.  Thanks to essexboy and eddy for their patience and explaintions.  Have attached the fixlog.

Offline essexboy

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Re: Avast Problems
« Reply #17 on: July 01, 2015, 11:07:22 PM »
Use the computer as normal for a day or so.   If you are happy then let us know and we will safely remove the tools you have used 

Offline bookergrey

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Re: Avast Problems
« Reply #18 on: July 03, 2015, 04:38:11 PM »
Used computer normally for past couple of days as suggested.  Ran better after the work you guys instructed me to do.  Today seems that it is slightly slower and did lock up while on a web page.  Checked the statistics on Avast got these readings;
File Shield = none (very small graph)
WebShield = 11428
242 updates in last 24 hours

Also spoke with Total Protection folks no help with anything other than there techs may need to do more work.

Offline essexboy

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Re: Avast Problems
« Reply #19 on: July 03, 2015, 04:40:35 PM »
OK what browser do you use ?  As you may need to clear your cache files

Clear Cache/Temp Files
Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.  Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Offline bookergrey

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Re: Avast Problems
« Reply #20 on: July 03, 2015, 08:33:42 PM »
Using Mozilla Firefox as browser latest edition
Ran TFC and rebooted will see how it acts for awhile.  305mb of stuff cleaned

Thank you very much for your time and help.

Offline essexboy

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Re: Avast Problems
« Reply #21 on: July 03, 2015, 09:07:36 PM »
No problem keep us informed :)

Offline GTX66

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Re: Avast Problems
« Reply #22 on: July 03, 2015, 10:35:21 PM »
My AIS updated and when I run a smart scan it is telling me that I have performance issues. I do not have the cleaner installed..