Author Topic: You are unprotected! Avast background service is not running!  (Read 13848 times)

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Offline flaviumanica15

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Re: You are unprotected! Avast background service is not running!
« Reply #15 on: June 29, 2015, 07:13:18 PM »
Yes,MBAM finally runs in normal mode. As for Avast,it still says that I'm unprotected.
PS:I'll send the archive in 20 minutes,it's uploading.

Offline essexboy

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Re: You are unprotected! Avast background service is not running!
« Reply #16 on: June 29, 2015, 07:15:23 PM »
OK I have noticed that this does damage most antivirus programmes so a repair may be in order.  If you could try that and let me know :) 

Offline flaviumanica15

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Re: You are unprotected! Avast background service is not running!
« Reply #17 on: June 29, 2015, 07:17:43 PM »
Repair what? Avast,from add/remove?

Offline essexboy

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Re: You are unprotected! Avast background service is not running!
« Reply #18 on: June 29, 2015, 07:21:06 PM »
Yes using add/remove (programs and features) repair Avast :)

Offline flaviumanica15

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Re: You are unprotected! Avast background service is not running!
« Reply #19 on: June 29, 2015, 07:48:35 PM »
I repaired it and IT WORKS!
Thanks a lot! Respect! :)

Offline essexboy

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Re: You are unprotected! Avast background service is not running!
« Reply #20 on: June 29, 2015, 07:53:53 PM »
OK all I need to do now is get a copy to Avast... Unfortunately it is rather large

Any further problems apparent

Offline flaviumanica15

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Re: You are unprotected! Avast background service is not running!
« Reply #21 on: June 29, 2015, 08:11:04 PM »
http://www.mediafire.com/download/cywo4s6h3mqlzbd/FRST.rar
Here's the link asked earlier,if it still helps you!

Offline essexboy

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Re: You are unprotected! Avast background service is not running!
« Reply #22 on: June 29, 2015, 08:24:52 PM »
It does :)

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix
Select the options as shown



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select  Remove Java Runtime.  Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme  ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

Offline flaviumanica15

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Re: You are unprotected! Avast background service is not running!
« Reply #23 on: June 29, 2015, 10:04:24 PM »
I've done everything you said.
Thank you for all your help. You're one of the kindest in the area! I appreciate your patience to help everyone! :)

Offline essexboy

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Re: You are unprotected! Avast background service is not running!
« Reply #24 on: June 29, 2015, 10:08:53 PM »
My pleasure, keep safe :)