Then, it is time to switch our tools and technique.
First step, we'll use Zoek and deeply diagnostic scan. Kindly note, this scan can take some time. If tools asks for internet conection, please allow.
Next one is ZHP Diagnostic tool, one very valid alter tool to FRST and his diagnostic scope.
Yes, tell me. Gateway to this PC is your router, right? Router provide you the internet conection?
Step#1Please download
Zoek tool by
Smeenk (
) from
here and save it to your
Desktop.
Unpack the archive...- Close any open browsers and temporarily disable your AntiVirus program. (if it is necessary)
If you are unsure how to do this please read this or this Instruction.
- Double click on zoek.exe to run the tool. Please wait while the tool does not start...
- Copy the text present inside the code box below and paste it into the large window in the zoek tool:
CreateSRPoint;
netsh int ipv4 reset;b
netsh int ipv6 reset;b
StandardSearch;
AutoRuns;
- Click on button.
Please wait until a logreport will open (this can be after reboot)
- Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named "zoek-results.log"
================
Step#2Please download
ZHPDiag to your desktop.
Take action to disable your antivirus and antispyware programs, as they may conflict with ZHPDiag
>> Info on how to disable your security applications >
http://www.bleepingcomputer.com/forums/topic114351.htmlInstalling ZHPDiag- Double-click zhpdiag.exe to start the installation.
- Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.
- Click multiple times "Suivant" in the installation process.
- Click "Installer" when asked and "Terminer" once the installation is complete.
Running ZHPDiag - Double-click the shortcut ZHPDiag on your desktop.
- The user interface will appear, now select "Configureren".
- If the tools default language isn't set to English, click in the bottom right corner on the icon "Sélectionner une langue" and choose "Anglais".
- Next, click on the icon in the bottom left "Diagnostic Options".
- ZHPDiag is now scanning your computer. Please wait patiently until the scan is finished.
[thumb]http://hijackthis.nl/smeenk/ZHPDiag.PNG[/thumb]
The ZHPDiag.txt logfile- When finished, a logfile named "ZHPDiag.txt" will appear on your desktop.
- Please post the logfile for further review in your next comment.