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Author Topic: Help with an infection  (Read 3339 times)

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Help with an infection
« on: July 01, 2015, 01:23:02 AM »
Hello,
please help me!

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Offline essexboy

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Re: Help with an infection
« Reply #1 on: July 01, 2015, 03:54:40 PM »
What problems are you experiencing ?

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
HKU\S-1-5-21-624799428-446746811-1940997751-1000\...\MountPoints2: D - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL D:\setup.hta
HKU\S-1-5-21-624799428-446746811-1940997751-1000\...\MountPoints2: {78a3a753-ceaa-11e3-b049-90a4de523594} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL D:\setup.hta
AppInit_DLLs: C:\Program Files => C:\Program Files [0 2015-03-18] ()
AppInit_DLLs-x32: C:\Program Files => C:\Program Files [0 2015-03-18] ()
Toolbar: HKU\S-1-5-21-624799428-446746811-1940997751-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-624799428-446746811-1940997751-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
2015-06-21 16:07 - 2015-06-21 16:22 - 00000000 ____D C:\Program Files (x86)\faecfd82-be09-400f-b88f-3a22b9a4aa92
2015-06-21 16:06 - 2015-06-21 16:22 - 00000000 ____D C:\Program Files (x86)\globalUpdate
2015-06-21 16:06 - 2015-06-21 16:06 - 00000004 _____ C:\Windows\SysWOW64\029B560A371F4E00AB32838EBC01B9E7
2015-06-21 16:06 - 2015-06-21 16:06 - 00000000 ____D C:\Users\GmbH\AppData\Local\globalUpdate
2015-06-21 15:57 - 2015-06-21 16:30 - 00000000 ____D C:\Users\GmbH\AppData\Roaming\Solvusoft
2015-06-21 15:57 - 2012-10-15 17:02 - 00019888 _____ (solvusoft) C:\Windows\system32\roboot64.exe
2015-06-21 15:46 - 2015-06-21 15:46 - 03894696 _____ (solvusoft Corporation ) C:\Users\GmbH\Downloads\Setup_WinThruster_2015.exe
Task: {DC6C8335-B3EE-4337-8C64-3AC709A99BBE} - \LuckyTab No Task File <==== ATTENTION
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S0].txt as well.
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Re: Help with an infection
« Reply #2 on: July 05, 2015, 04:00:30 AM »
my anti malware programs making every few seconds(mostly while chrome running,refreshing tabs) the same thing. and so much advertising-.-

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Offline essexboy

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Re: Help with an infection
« Reply #3 on: July 05, 2015, 12:39:45 PM »
Did you run the FRST fix ?

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
HKU\S-1-5-21-624799428-446746811-1940997751-1000\...\MountPoints2: D - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL D:\setup.hta
HKU\S-1-5-21-624799428-446746811-1940997751-1000\...\MountPoints2: {78a3a753-ceaa-11e3-b049-90a4de523594} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL D:\setup.hta
HKU\S-1-5-21-624799428-446746811-1940997751-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\MountPoints2: {78a3a753-ceaa-11e3-b049-90a4de523594} - C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL D:\setup.hta
AppInit_DLLs: C:\Program Files => C:\Program Files [0 2015-03-18] ()
AppInit_DLLs-x32: C:\Program Files => C:\Program Files [0 2015-03-18] ()
Toolbar: HKU\S-1-5-21-624799428-446746811-1940997751-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-624799428-446746811-1940997751-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Hosts:
2015-06-21 16:07 - 2015-06-21 16:22 - 00000000 ____D C:\Program Files (x86)\faecfd82-be09-400f-b88f-3a22b9a4aa92
2015-06-21 16:06 - 2015-06-21 16:22 - 00000000 ____D C:\Program Files (x86)\globalUpdate
2015-06-21 16:06 - 2015-06-21 16:06 - 00000004 _____ C:\Windows\SysWOW64\029B560A371F4E00AB32838EBC01B9E7
2015-06-21 16:06 - 2015-06-21 16:06 - 00000000 ____D C:\Users\GmbH\AppData\Local\globalUpdate
2015-06-21 15:57 - 2015-06-21 16:30 - 00000000 ____D C:\Users\GmbH\AppData\Roaming\Solvusoft
2015-06-21 15:57 - 2012-10-15 17:02 - 00019888 _____ (solvusoft) C:\Windows\system32\roboot64.exe
CHR Extension: (Cinema_Plus-1.2V21.06) - C:\Users\GmbH\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\papbadoldddalgcjcicnikcfenodpghp [2015-06-21]
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download Junkware Removal Tool to your desktop.
  • Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • post the contents of JRT.txt into your next message.
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Re: Help with an infection
« Reply #4 on: July 08, 2015, 11:58:46 PM »
Thank you for trying to help me!

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Offline essexboy

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Re: Help with an infection
« Reply #5 on: July 09, 2015, 03:21:31 PM »
How is the computer behaving now ?
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REDACTED

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Re: Help with an infection
« Reply #6 on: July 10, 2015, 03:17:17 AM »
there is no change in the behaviour...as soon as i open chrome my anti malware starts running wild...
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Offline essexboy

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Re: Help with an infection
« Reply #7 on: July 10, 2015, 10:48:34 AM »
Try this, that is MBAM and not Avast blocking it

 CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
CHR Extension: (Cinema_Plus-1.2V21.06) - C:\Users\GmbH\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\papbadoldddalgcjcicnikcfenodpghp [2015-06-21]
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that
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REDACTED

  • Guest
Re: Help with an infection
« Reply #8 on: July 12, 2015, 02:38:50 AM »
thx for the help!! it´s gone
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Offline essexboy

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Re: Help with an infection
« Reply #9 on: July 12, 2015, 12:38:26 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Remove tools

Download and run Delfix
Select the options as shown



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme  ;)

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:
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