Do you get any error at all ?
OK this will do a full clean install of Avast, reset the networks and hopefully clear the problem
Download
Avast Uninstall Utility to your
Desktop.
Download the correct version of Avast
Avast FreeAvast ProAvast Internet SecurityAvast PremierDisconnect from the net
Uninstall Avast via control panel
- Run the uninstall tool and accept the reboot to safe mode
- Once complete reboot your system
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THENRun this FRST fix
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer Open
notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as
fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
FINALLYRe-install Avast and test