FIRST >>>>Please go to
START (Windows Orb) >> Control Panel >> Uninstall a Program or
Programs and Features and remove the following (if listed):
Update for Zip Opener
Zip Opener PackagesTo do so, left clicking on the name once and then click
Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
SECOND >>>>Download the attached Fixlist.txt file and save it to
your desktop the same location as FRST64.exe is located.
NOTE. It's important that both files,
FRST/FRST64 and
fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating systemStart FRST that is on the desktop by right clicking on file and selecting "Run as Administrator..." and press the
Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
Along with the log file, tell me how your system is running now.