Author Topic: "URL:Mal" infection  (Read 1458 times)

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"URL:Mal" infection
« on: July 17, 2015, 04:10:07 AM »
Hello,

When my computer start or wake up, i have popups from Avast with "URL:Mal" infection.
I follow this instructions : https://forum.avast.com/index.php?topic=53253.0 and attach the log files.

Thanks for helping me.

Offline essexboy

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Re: "URL:Mal" infection
« Reply #1 on: July 17, 2015, 02:42:59 PM »
Re-install Chrome

Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.

1. If you have bookmarks, let's save them by exporting them - Export Bookmarks
2. Then I need you to go Google Sync and sign into your account
3. Scroll down until you see the "Stop and Clear" button and click on the button. At the prompt click on "Ok"
4. Now we need to uninstall chrome via control panel .
Note: When asked about user data or settings you must remove this also so please check the box.
5. Restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome
6. Import your bookmarks back into Chrome
7. Sign back in to your Chrome browser so that your bookmarks sync with your online account.


NEXT

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-710259214-4290772207-1785896933-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [apdfllckaahabafndbhieahigkjlhalf] - C:\Users\Alexis\AppData\Local\Google\Drive\user_default\apdfllckaahabafndbhieahigkjlhalf_live.crx [2015-07-06]
CHR HKU\S-1-5-21-710259214-4290772207-1785896933-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [lmjegmlicamnimmfhcmpkclmigmmcbeh] - https://clients2.google.com/service/update2/crx
Task: {6923E98F-C657-4286-BED1-91B07F15FC16} - System32\Tasks\PrettyPlenty => c:\programdata\{3b42540c-639a-b44c-3b42-2540c6395031}\13080520198703372770.exe <==== ATTENTION
c:\programdata\{3b42540c-639a-b44c-3b42-2540c6395031}
Task: C:\Windows\Tasks\PrettyPlenty.job => c:\programdata\{3b42540c-639a-b44c-3b42-2540c6395031}\13080520198703372770.exe <==== ATTENTION
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S0].txt as well.