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Author Topic: need help with 102f.net/al1000.html avast keeps sending messages  (Read 9075 times)

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need help with 102f.net/al1000.html avast keeps sending messages
« on: July 17, 2015, 04:02:33 PM »
so i was watching videos and then all of a sudden avast starts sending me 4 messages at a time and it's been going on for a while and it says something about 102f.net/al1000.html and idk what it is i need help
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Offline Eddy

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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #1 on: July 17, 2015, 04:04:08 PM »
Follow the instructions as instructed in the sticky in this forum.
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #2 on: July 17, 2015, 04:10:22 PM »
Quote from: Eddy on July 17, 2015, 04:04:08 PM
Follow the instructions as instructed in the sticky in this forum.
im not sure what to do here
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Offline Pondus

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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #3 on: July 17, 2015, 04:11:28 PM »
Follow instructions here    
Logs to assist in cleaning malware    https://forum.avast.com/index.php?topic=53253.0
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #4 on: July 17, 2015, 05:01:40 PM »
i think it worked and it said it got rid of some other stuff too, thanks!
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Offline Eddy

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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #5 on: July 17, 2015, 05:02:42 PM »
You still need to attach the log files.
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #6 on: July 17, 2015, 05:04:06 PM »
yeah as soon as i posted that the messages came, so i need to download the other things too?
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #7 on: July 17, 2015, 05:07:05 PM »
Quote from: Eddy on July 17, 2015, 05:02:42 PM
You still need to attach the log files.
what are the log files and where do i find them?
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Offline essexboy

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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #8 on: July 17, 2015, 05:07:42 PM »
Please download Farbar Recovery Scan Tool and save it to your Desktop.
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select  additions at the bottom
  • Press Scan button.

  • It will produce a log called FRST.txt in the same directory the tool is run from. 
  • Please attach both logs generated.
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #9 on: July 17, 2015, 05:17:51 PM »
so i saved the logs to a folder and im confused when it said "post that log here" also i tried downloading "farbar recovery scan tool" but avast blocked it and said it was harmful and i tried downloading both versions and they said "failed-Download error"
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Offline Eddy

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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #10 on: July 17, 2015, 05:34:14 PM »
Disable avast while running Farbar.
And the instructions say to ATTACH the logs, not to post them.
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #11 on: July 17, 2015, 06:21:09 PM »
how do i attach them?
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Offline essexboy

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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #12 on: July 17, 2015, 06:37:30 PM »
In the posting area click the link attachments and other options
Then select browse
Finally select the logs on the desktop
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #13 on: July 17, 2015, 06:41:03 PM »
oh sorry i didnt see it at the bottom im doing the steps one by one so i dont get lost
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Re: need help with 102f.net/al1000.html avast keeps sending messages
« Reply #14 on: July 17, 2015, 07:10:25 PM »
so i did (mostly) everything it asked me to do but do i have to also do the one labeled "specific infection logs"? and if not then am i done?
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