Author Topic: Windows 10 Start & Cortana critical error issue?  (Read 49787 times)

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Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #60 on: March 11, 2016, 09:35:26 PM »
I have to agree 100% with @j2ee. I'd say it isn't windows 10 fully compatible, I had to either disable/unistall avast so that my clean install of windows 10 works properly and apps no longer drag/freeze. In conversation with a friend (both being avast users for a long time) he also told me that he had done the same think, the solution he found was to uninstall avast. It looks like you guys are ignoring the facts here, I like avast that's why i'm leaving the feedback.
You're reply doesn't address the topic of this thread.
If you want help with your problem, please start your own topic and give as as much information about the problem as you can.
Remember, we don't have access to your computer so you are our yes. :)
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Offline j2ee

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #61 on: March 11, 2016, 10:33:00 PM »
I have to agree 100% with @j2ee. I'd say it isn't windows 10 fully compatible, I had to either disable/unistall avast so that my clean install of windows 10 works properly and apps no longer drag/freeze. In conversation with a friend (both being avast users for a long time) he also told me that he had done the same think, the solution he found was to uninstall avast. It looks like you guys are ignoring the facts here, I like avast that's why i'm leaving the feedback.
You're reply doesn't address the topic of this thread.
If you want help with your problem, please start your own topic and give as as much information about the problem as you can.
Remember, we don't have access to your computer so you are our yes. :)

Alright, I just start a new post:
https://forum.avast.com/index.php?topic=184181.0

Offline j2ee

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #62 on: March 11, 2016, 10:35:14 PM »
I have to agree 100% with @j2ee. I'd say it isn't windows 10 fully compatible, I had to either disable/unistall avast so that my clean install of windows 10 works properly and apps no longer drag/freeze. In conversation with a friend (both being avast users for a long time) he also told me that he had done the same think, the solution he found was to uninstall avast. It looks like you guys are ignoring the facts here, I like avast that's why i'm leaving the feedback.

I didn't want to uninstall avast and install AVG because Avast has much better performance, but as you said there is no other way other than uninstall Avast then I can just do that in order to get back my taskbar, start button working. I really don't know how to use my computer without the start button. I don't mind Avast screw up something of windows that I don't use, but everyone uses start button :o

Offline DavidR

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #63 on: March 11, 2016, 11:19:25 PM »
<snip>
I didn't want to uninstall avast and install AVG because Avast has much better performance, but as you said there is no other way other than uninstall Avast then I can just do that in order to get back my taskbar, start button working. I really don't know how to use my computer without the start button. I don't mind Avast screw up something of windows that I don't use, but everyone uses start button :o

If you care to read this topic and other topics on this you will see it advised to boot into safe mode and then reboot into normal mode and that is supposed to resolve it. For many that has been sufficient to resolve it, I don't use windows 10 so I have no personal experience of it, just what I see reported in the forums.
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Offline j2ee

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #64 on: March 12, 2016, 02:41:23 AM »
<snip>
I didn't want to uninstall avast and install AVG because Avast has much better performance, but as you said there is no other way other than uninstall Avast then I can just do that in order to get back my taskbar, start button working. I really don't know how to use my computer without the start button. I don't mind Avast screw up something of windows that I don't use, but everyone uses start button :o

If you care to read this topic and other topics on this you will see it advised to boot into safe mode and then reboot into normal mode and that is supposed to resolve it. For many that has been sufficient to resolve it, I don't use windows 10 so I have no personal experience of it, just what I see reported in the forums.

Many people report that this problem keeps coming back even they find a way to temporary solves it. Even if this can solve it even though I really doubt, but then keep doing this again and again later is not what anyone wants to get from antivirus.

Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #65 on: March 12, 2016, 02:51:12 AM »
<snip>
I didn't want to uninstall avast and install AVG because Avast has much better performance, but as you said there is no other way other than uninstall Avast then I can just do that in order to get back my taskbar, start button working. I really don't know how to use my computer without the start button. I don't mind Avast screw up something of windows that I don't use, but everyone uses start button :o

If you care to read this topic and other topics on this you will see it advised to boot into safe mode and then reboot into normal mode and that is supposed to resolve it. For many that has been sufficient to resolve it, I don't use windows 10 so I have no personal experience of it, just what I see reported in the forums.

Many people report that this problem keeps coming back even they find a way to temporary solves it. Even if this can solve it even though I really doubt, but then keep doing this again and again later is not what anyone wants to get from antivirus.
You are still putting the blame on the wrong product.
Your AV isn't causing it, it's the operating System. This happens to computers that have never used anything except Defender.
It's simple enough to fix. You came here looking for help and it was given to you. Following the advice is up to you.
It's also your computer
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Offline j2ee

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #66 on: March 12, 2016, 03:02:05 AM »
<snip>
I didn't want to uninstall avast and install AVG because Avast has much better performance, but as you said there is no other way other than uninstall Avast then I can just do that in order to get back my taskbar, start button working. I really don't know how to use my computer without the start button. I don't mind Avast screw up something of windows that I don't use, but everyone uses start button :o

If you care to read this topic and other topics on this you will see it advised to boot into safe mode and then reboot into normal mode and that is supposed to resolve it. For many that has been sufficient to resolve it, I don't use windows 10 so I have no personal experience of it, just what I see reported in the forums.

Many people report that this problem keeps coming back even they find a way to temporary solves it. Even if this can solve it even though I really doubt, but then keep doing this again and again later is not what anyone wants to get from antivirus.
You are still putting the blame on the wrong product.
Your AV isn't causing it, it's the operating System. This happens to computers that have never used anything except Defender.
It's simple enough to fix. You came here looking for help and it was given to you. Following the advice is up to you.
It's also your computer

This problem didn't happen right after I install Avast, it happened like 1 to 2 months after I using Avast in Windows, and two times not one time. Many people above in this post already said the only solution was to uninstall Avast, anything you guys recommended either not working or only temporary working then the problem comes back again after only days.

Offline j2ee

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #67 on: March 12, 2016, 03:04:33 AM »
Also, other popular antivirus programs don't have problem like this at all, it is just Avast with windows 10, then it is very simple logic that it is Avast not really compatible with Windows 10. Microsoft would not change code of windows (I would not say this is bug) to let Avast works in Windows 10, Avast needs to change code of the antivirus program to work in Windows 10.

Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #68 on: March 12, 2016, 03:08:11 AM »
Also, other popular antivirus programs don't have problem like this at all, it is just Avast with windows 10, then it is very simple logic that it is Avast not really compatible with Windows 10. Microsoft would not change code of windows (I would not say this is bug) to let Avast works in Windows 10, Avast needs to change code of the antivirus program to work in Windows 10.
I guess you're entitled to you opinion even when it's totally incorrect.
My responses to you have all been made. Your computer, your choice. :)
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Offline j2ee

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #69 on: March 12, 2016, 04:48:21 AM »
Also, other popular antivirus programs don't have problem like this at all, it is just Avast with windows 10, then it is very simple logic that it is Avast not really compatible with Windows 10. Microsoft would not change code of windows (I would not say this is bug) to let Avast works in Windows 10, Avast needs to change code of the antivirus program to work in Windows 10.
I guess you're entitled to you opinion even when it's totally incorrect.
My responses to you have all been made. Your computer, your choice. :)

Which part of what I said is incorrect?
Let's see what I just said:
I said other antivirus software do have have this problem, only Avast has and basically Avast is not compatible with windows 10. I installed AVG and don't this problem, you said I am incorrect then can you point out any free antivirus software that would screw up/not compatible with windows 10 taskbar like Avast does?

Offline PatC

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #70 on: March 12, 2016, 05:53:27 AM »
Which part of what I said is incorrect?
Let's see what I just said:
I said other antivirus software do have have this problem, only Avast has and basically Avast is not compatible with windows 10. I installed AVG and don't this problem, you said I am incorrect then can you point out any free antivirus software that would screw up/not compatible with windows 10 taskbar like Avast does?

For what it's worth, I had huge problems with Avast Free under Windows 10 as initially released and ended up uninstalling it. Following the November 2015 Windows 10 upgrade, I gave Avast another go. There were sporadic problems but they increasingly vanished with subsequent Windows 10 cumulative updates and now I can honestly say that Avast has caused no problems at all for the last few months.

I hesitate to say this among so many experts, but I've been really surprised at the number of Windows 10 computers I see, especially new ones, that don't have the November 2015 upgrade. Perhaps worth checking that Windows 10 is Version 1511 (OS Build 10586.164)?

Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #71 on: March 12, 2016, 02:40:33 PM »
Also, other popular antivirus programs don't have problem like this at all, it is just Avast with windows 10, then it is very simple logic that it is Avast not really compatible with Windows 10. Microsoft would not change code of windows (I would not say this is bug) to let Avast works in Windows 10, Avast needs to change code of the antivirus program to work in Windows 10.
I guess you're entitled to you opinion even when it's totally incorrect.
My responses to you have all been made. Your computer, your choice. :)

Which part of what I said is incorrect?
Let's see what I just said:
I said other antivirus software do have have this problem, only Avast has and basically Avast is not compatible with windows 10. I installed AVG and don't this problem, you said I am incorrect then can you point out any free antivirus software that would screw up/not compatible with windows 10 taskbar like Avast does?
Since you don't believe any one here, maybe this will convince you:
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1
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Offline j2ee

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #72 on: March 12, 2016, 02:58:33 PM »
Also, other popular antivirus programs don't have problem like this at all, it is just Avast with windows 10, then it is very simple logic that it is Avast not really compatible with Windows 10. Microsoft would not change code of windows (I would not say this is bug) to let Avast works in Windows 10, Avast needs to change code of the antivirus program to work in Windows 10.
I guess you're entitled to you opinion even when it's totally incorrect.
My responses to you have all been made. Your computer, your choice. :)

Which part of what I said is incorrect?
Let's see what I just said:
I said other antivirus software do have have this problem, only Avast has and basically Avast is not compatible with windows 10. I installed AVG and don't this problem, you said I am incorrect then can you point out any free antivirus software that would screw up/not compatible with windows 10 taskbar like Avast does?
Since you don't believe any one here, maybe this will convince you:
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1

You are very funny
I searched and no single one person mentioned the word "Avast" in that Microsoft post. Even the outcome is similar with taskbar problem, it is totally different cause.

Comparing these two:
1. People report problem in that post in Microsoft doesn't use Avast, 0% ok? There is no Avast to uninstall to solve problem.
2. People in Avast report having taskbar problem 100% use Avast ok? You know what? Uninstall Avast 100% solve the problem, everyone over here who said uninstall Avast solves the problem!

It is totally two different cause even though the outcome is similar! OK, so car crash would let a person die, then can I say everyone die must be because of car crash but not something else like cancer? Microsoft post is like car crash then die but Avast forum case is cancer then die, yes both die (taskbar die) but because of totally different reason.

Offline bob3160

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #73 on: March 12, 2016, 03:01:01 PM »
Also, other popular antivirus programs don't have problem like this at all, it is just Avast with windows 10, then it is very simple logic that it is Avast not really compatible with Windows 10. Microsoft would not change code of windows (I would not say this is bug) to let Avast works in Windows 10, Avast needs to change code of the antivirus program to work in Windows 10.
I guess you're entitled to you opinion even when it's totally incorrect.
My responses to you have all been made. Your computer, your choice. :)

Which part of what I said is incorrect?
Let's see what I just said:
I said other antivirus software do have have this problem, only Avast has and basically Avast is not compatible with windows 10. I installed AVG and don't this problem, you said I am incorrect then can you point out any free antivirus software that would screw up/not compatible with windows 10 taskbar like Avast does?
Since you don't believe any one here, maybe this will convince you:
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1

You are very funny
I searched and no single one person mentioned the word "Avast" in that Microsoft post. Even the outcome is similar with taskbar problem, it is totally different cause.

Comparing these two:
1. People report problem in that post in Microsoft doesn't use Avast, 0% ok? There is no Avast to uninstall to solve problem.
2. People in Avast report having taskbar problem 100% use Avast ok? You know what? Uninstall Avast 100% solve the problem, everyone over here who said uninstall Avast solves the problem!

It is totally two different cause even though the outcome is similar! OK, so car crash would let a person die, then can I say everyone die must be because of car crash but not something else like cancer? Microsoft post is like car crash then die but Avast forum case is cancer then die, yes both die (taskbar die) but because of totally different reason.
Stop spamming this topic. Refer to your other topic.
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Offline essexboy

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Re: Windows 10 Start & Cortana critical error issue?
« Reply #74 on: March 12, 2016, 03:19:37 PM »
From one of the multitude of threads on this :
Quote
Since last Wednesday I have not been able to get most of the new Win 10 features to work. From Start to Cortana to Edge to Email to the Windows Store. They all just flash for a second, then they are gone. Except the Start menu, of course. It only gives me a critical error message and then makes me restart.

I did once, in the middle of the night, get them all to work. I had just gotten a pop up from Windows saying I was low on memory, I clicked on it, the screen went dark, then suddenly my messages from the activity center started showing up. Then I tried all the Win 10 things, and they all worked. Of course I had to reboot, and by then nothing worked.

I did try a system restore. I found a restore point just before the last cumulative updates started. It ran for two hours, seemed to be progressing, then at the end it told me it was not able to restore due to an error (0x800703f1).

I don't have Avast, but I did delete my Norton Security. I had no idea that the new Windows Defender worked so well. After reboot the action center (or whatever it is called) was filled with message from Defender, and mail I had waiting. I could not get anything else to work. After a reboot, that stopped working too.

What exactly would be involved in reinstalling Win 10? It seemed to keep most of the files on my 8.1.1 laptop, but not as many on this PC which was running Win 7. Where do I even find the download again? I guess I thought, all along, that the next Windows update would fixed it. But I have run them all, and nothing seems to be getting better.

Is this just happening on 64-bit computers, because my 32-bit laptop is working just fine?

Thanks for any help you guys can give. I am totally lost and frustrated after a week of a system that only half works.

https://www.linkedin.com/pulse/how-resolve-windows-10-critical-error-start-menu-cortana-bitunjac
http://answers.microsoft.com/en-us/windows/forum/windows_10-start/critical-error-start-menu-and-cortana-arent/5256ebee-2c77-4003-87be-1597ab10cb4d?auth=1
http://www.pcworld.com/article/2990812/windows/12-irritating-windows-10-installation-issues-and-how-to-fix-them.html?page=3
http://techdows.com/2015/08/microsoft-yet-to-fix-windows-10s-start-menu-and-cortana-arent-working-critical-error.html
http://www.dell.com/support/article/us/en/04/SLN299201/en?c=us&l=en&s=bsd&cs=04
http://www.kickiteasy.com/taskbar-start-menu-cortana-issues/