Author Topic: Need help reinstalling avast with already existing license.  (Read 2580 times)

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Need help reinstalling avast with already existing license.
« on: August 26, 2015, 10:20:42 AM »
Hey guys,
I was having problems with Avast not turning the firewall on so after not being able to repair the program I decided to uninstall and try reinstalling.
I have an existing paid license valid until next year, so I was just wondering what option do I select to reinstall? Do I have to pay for another year to get the benefits of the paid subscription when I already have a vaild subscription?

Thanks
Jack

Offline Asyn

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Re: Need help reinstalling avast with already existing license.
« Reply #1 on: August 26, 2015, 10:21:52 AM »
- Which Avast..? (IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Need help reinstalling avast with already existing license.
« Reply #2 on: August 26, 2015, 10:26:35 AM »
Just the Avast Internet Security
Windows 10 64bit
No other programs installed and previously used AVG.

Offline Asyn

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Re: Need help reinstalling avast with already existing license.
« Reply #3 on: August 26, 2015, 10:29:58 AM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:
1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Need help reinstalling avast with already existing license.
« Reply #4 on: August 26, 2015, 12:47:33 PM »
 Cheers Asyn, much appreciated!

Offline Asyn

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Re: Need help reinstalling avast with already existing license.
« Reply #5 on: August 26, 2015, 01:39:18 PM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0