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Viceice.com help
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Topic: Viceice.com help (Read 2111 times)
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Viceice.com help
«
on:
September 01, 2015, 05:11:04 AM »
Hello, I seem to have a malware called viceice.com, I don't know how I got it, but avast does not detect anything when I scan. Is there anyone who would be able to assist me in removing it?
Thank you in advance for your help.
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dbrisendine
Malware Fighter
Avast Evangelist
Super Poster
Posts: 1258
Re: Viceice.com help
«
Reply #1 on:
September 01, 2015, 06:06:39 AM »
Yes, I will try and help you. Please read the following post and attach the logs it asks for.
Please follow the scans in this topic and attach as many of the logs as you can run.
Logs to assist in cleaning malware
Logged
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks ----->
DONATE
REDACTED
Guest
Re: Viceice.com help
«
Reply #2 on:
September 01, 2015, 06:20:02 AM »
Thank you very much for your help! I have attached both my first Mbam log and the one I just did so you can see the comparison.
Here are the logs.
Thank you again for all of your help!!!
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REDACTED
Guest
Re: Viceice.com help
«
Reply #3 on:
September 01, 2015, 06:32:47 AM »
Sorry I forgot one of the logs.
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dbrisendine
Malware Fighter
Avast Evangelist
Super Poster
Posts: 1258
Re: Viceice.com help
«
Reply #4 on:
September 02, 2015, 03:28:44 AM »
Fix with Farbar Recovery Scan Tool
This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.
Download attached
fixlist.txt
file and save it to the Desktop:
Both files,
FRST
and
fixlist.txt
have to be in the same location or the fix will not work!
Right-click on
icon and select
Run as Administrator
to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the
Fix
button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop, called
Fixlog.txt
.
Please attach it to your reply.
Logged
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks ----->
DONATE
REDACTED
Guest
Re: Viceice.com help
«
Reply #5 on:
September 02, 2015, 06:22:19 AM »
I restarted and it seems like the malware is gone! Thank you very much! Here is the log just in case though.
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dbrisendine
Malware Fighter
Avast Evangelist
Super Poster
Posts: 1258
Re: Viceice.com help
«
Reply #6 on:
September 02, 2015, 08:07:52 AM »
That's good news!! Let's clean off the tools and get you a good setting to leave you with before you go.
Clean up of Malware Removal Tools
Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
Download Delfix from
here
to your desktop and double click it to start the program
Ensure
Remove disinfection tools
is ticked
Also tick:
Activate UAC
Create registry backup
Purge system restore
Reset system settings
Click
Run
The program will run for a few moments and then notepad will open with a log.
Please attach the log in your next reply.
You can
delete
any
log files
left on your
desktop
as these are no longer needed.
Logged
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks ----->
DONATE
REDACTED
Guest
Re: Viceice.com help
«
Reply #7 on:
September 03, 2015, 03:12:58 AM »
All done, thank you again!
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